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September 2023 by Emma Ceplina
Our experience today with Adrian was - by far - the best interaction we’ve ever had at a metro PCS. They were clear, kind, quick and HONEST. THANK YOU FOR BEING SUCH A GOOD WORKER.
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August 2023 by Sandi Crapo
Paid bill quickly and efficiently
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December 2022 by Joseph Dorn
This particular store has excellent customer service and a knowledgeable staff, all stores should be this way.Thanks again for just being professional.
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December 2022 by Brad Hicks
Not much good. Can't even process a refund without referring you to another store.
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May 2022 by Keith Yarbrough
Terrible, worst customer service I have ever experienced. I'll never do business there again
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April 2022 by Don't Tread On Me !! ALS
If I could give this store a zero i would..the employee here are extremely rude and have place in customer service..anyone that reads this avoid this store at all cost go to another store..cause people that work here have no customer service skills at all. They are extremely rude..
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August 2021 by Jacqueline Sparkman
This store is amazing, the staff are so polite and have great customer service
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March 2021 by David Alexander
I went to this location to have a line on my account switched from an old broken phone to my new Samsung Tablet. The associate was extremely helpful and had me out the door in just minutes.
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February 2021 by A
Manager Grant patience and understanding is more than you can ask for in Customer Service. If you go in this location ask for him and the young lady associate knows the business. There were some hiccups and misunderstandings but Adrian understood or mission! want to thank them for assisting our family with the switch! You guys rock!
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February 2021 by darlene davis
Shelathia was very nice and helpful as well as willing to help me with my situation.. I will travel 30 miles to receive her customer service.. great job!!!
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February 2021 by God_kaiii Kaiii
Bro the worst service ever talking on the phone then just got cut of if you want to know something or Get something call another store
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February 2021 by Fred Cash
No stars...Worst phone company there is. Do yourself a favor and stay away from BS companies such as this. Constantly lying to customers about plans and services, plus changes your service plan without your permission or knowledge.
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December 2020 by Jennifer Kersey
Taylor was a great representative of what I believe Metro stands for. She was patient and kind, and was sure to handle the merger of my plans with accuracy. She was extremely accommodating to not just myself, but the other customers as well. I second the motion of her being manager for this store, and think Metro made a great choice.
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November 2020 by Gloria Hampton
Misha was very helpful and has amazing customer service she helped my mom find the perfect phone for her needs. She was very friendly. I will be coming back to this location to update my phone
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January 2020 by Toni Exum
Under staffed, over worked staff! Safety concerns, female should NEVER work alone! Private security guard recommend, I would feel safer knowing employee is SAFE!! MOBILE MAKES PROFITS...SAFETY FIRST!!!!!