Piedmont Urgent Care in Covington is dedicated to providing quality and compassionate care for non-life-threatening illnesses and injuries. Patients report excellent experiences, highlighting the attentive and friendly staff. The physician assistants, including Deidre Parmley and Felicia, are praised for their thoroughness and positive attitudes, making patients feel valued and connected during their visits. The clinic is clean and modern, with minimal wait times. Customer service stands out, as both the front desk and medical staff are described as courteous, knowledgeable, and genuinely concerned about patient needs. Piedmont Urgent Care is open 365 days a year from 8:00 am to 8:00 pm, ensuring accessible care whenever it is needed. Overall, patients appreciate the caring environment and effective treatment they receive at this facility.
Care was good courteous and prompt. Trying to get a human on the phone before hand, however, was maddening. If you get put on hold you're likely to be forgotten. All in all, though, I'm satisfied.
August 2025
I brought my son in for a sports physical, and we had a wonderful experience! The physician assistant, Deidre Parmley, was awesome. She was incredibly attentive to my son's needs and really connected with him during the visit. Plus, we barely had to wait at all! Overall, it was just a great experience!
August 2025
After I found out I was in the wrong place LOL they were still very nice the nurses were nice everybody even the front desk!
