Piedmont Urgent Care in Covington is dedicated to providing quality and compassionate care for non-life-threatening illnesses and injuries. Patients report excellent experiences, highlighting the attentive and friendly staff. The physician assistants, including Deidre Parmley and Felicia, are praised for their thoroughness and positive attitudes, making patients feel valued and connected during their visits. The clinic is clean and modern, with minimal wait times. Customer service stands out, as both the front desk and medical staff are described as courteous, knowledgeable, and genuinely concerned about patient needs. Piedmont Urgent Care is open 365 days a year from 8:00 am to 8:00 pm, ensuring accessible care whenever it is needed. Overall, patients appreciate the caring environment and effective treatment they receive at this facility.
Best care and customer service. I recommend going to this location to everyone.
June 2026
Friendly, helpful staff!! I was able to be seen within a few minutes as a walk-in. I always feel that my health is their top priority!!
June 2026
Gaylyn the MA was so helpful and pleasant. She answered every question and even gave us tips on how to prevent the issue from arising again. She is a great MA and will go far in the field.
