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November 2023 by Camillia Harris
This is a great place to get a workout in. I also like that they are pretty much open 24/7. The employees are very nice, the facility is clean the majority of the time when I go, and it isn't crowded early in the morning and late evenings.
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November 2023 by Alex Scott
The employees was very nice very respectful and they were very helpful so I asked a question about which machine that I that I think I need to be on to start off on actually and they pointed me to the right machine to start off with until I get into the routine they were very very respectful and nice people are go to planet fitness and you can have a lot of fun
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October 2023 by Thomas South
Spacious, clean, and a wonderful pf crew there When I’m there at 5 AM Monday through Friday.
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September 2023 by Sandra Terrell
Great work out area. Equipment well maintained.
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September 2023 by anita lejeune
I can't wait for my Conyers location to reopen. But Covington location is very nice, friendly staff.
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August 2023 by Michelle Potter
The staff is phenomenal! Very welcoming, friendly and professional. The atmosphere is very casual and you don't feel out of place or judged here!!
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June 2023 by Ricky
Great place to work out and cheap.
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June 2023 by Frankie Reed
Its always easy to get in and out to do your workout. Machines are always available when you need them. Im a fan
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June 2023 by Eric Williams
Excellent facility clean nice staff, i drive over the road I will definitely be back to this location when in Georgia
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June 2023 by Elias Fuentes
Was going to give this gym 5 stars but I Couldn’t enjoy a relaxing hot shower. Poor water pressure in the shower. Felt like it took 3 days to get the soap off my body. Felt like I was in a foreign country. What are you doing planet fitness of COVINGTON. Crank that water pressure up come onnnnnn mannnnnnnn
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May 2023 by Miracle W.
PLANET FITNESS IN LITHONIA GA off of Covington hwy..First off they have horrible customer service. The policies are straight up robbery and I would never recommend this gym to anyone. Here's why, Originally when I made my account I chose the wrong location and when I realized that I learned I can only come in the store or mail a letter to cancel so I mailed in a letter to cancel my membership giving the fact that I can't switch locations for 6 months and I do not live anywhere close to the location that I chose, by mistake! A month later after I sent in my cancellation I learned that they supposedly never received it and I was charged again. I called and spoke to the manager and he claimed he ask for permission to refund me of my money from his area manager and she declined but offered 3 months free months so that would be the time I could switch my location. I tried to make peace with that but that was obviously not true because the next month came and I was charged $10 and a fee of $49. I called and complained and the manager said he felt bad so he would cancel my membership but he could not give me a refund. THAT WAS ALSO A LIE because the next month I was charged again!!! Not only that but he tried act like he never offered that but later after reviewing his notes he learned that he did in fact offer that cancellation to me! So he gave me a email to corporate which I emailed and never received an response so I called just to be told that the location is privately franchised and they could do nothing about my issue. So after all of this commotion I tried my luck again and paid for certified mail to make sure someone received my cancellation letter. The next month comes and I was charged again but this time for a fee of $25! At this point I am beyond frustrated so I call and talk to the sad excuse for a manager once again and he says they never received my letter but this time I have proof so I emailed him my receipt and my tracking number info that shows their address and that someone at the location received the letter! He emails me back and says he will call me the next business day with a solution 2 business days passed so I emailed him over the weekend still no response so I called today 5/22/23 to follow up and he wouldn't come to the phone but tells one of his employees to let me know membership is cancelled. I have received confirmation of that and this is robbery!! So unprofessional and if I could leave 0 stars I would! This has been a pain in my a** I work hard for my money and just to have it taken every month from a location that I have never been to and never will be to is flat out wrong!
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May 2023 by Simone S
Planet Fitness has a flaw in their app when you sign up. Upon signing up it does not recognize that you created an account. I was told I did not make an account. I made another account which obviously charged me double. They refused to refund me because I noticed too late. Why should my bank account suffer from their mistake? I recommend staying away from Planet Fitness in Covington Georgia. They will not fess up to their mistakes and rectify them.
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April 2023 by Lisha Brown
Very clean,sate of the art equipment,Staff very helpful.
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February 2023 by Randolph Norrington
Arrived at 10:45 a.m. as soon as I entered the Lockeroom a patron had his music on his phone so loud that you could not hear the televisions in the room. When I go out and get on a treadmill there was a female either talking to someone in Spanish or learning the language because it was possible to hear both voices because the volume was loud enough to be heard in the row ahead of her, I know because in less than a minute I moved to that row as far as I could away from her (still could hear it.I didn't say anything to the staff (only saw one member on arrival & two when leaving an hour later).Do not go expecting people to follow the posted rules or management enforcing the rules. People bring gym bags out to the floor and place them on equipment next to them, have phones out and you don't know if they are recording you or taking selfies. Not unusual to see someone use equipment and just walk away without wiping the equipment down.I like this gym because it is near me, but I find myself looking for a time to go when there are not many people, not because of more equipment but less aggravation.
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January 2023 by Joan Frix
Loving Planet Fitness! I joined a month ago with the black card membership. They have lots of machines, a 30 minute circuit workout area, massage beds, tanning beds, and a great app with many helpful training videos. The facility is clean and the staff is friendly. Planet Fitness is truly a great place to workout no matter what your level of fitness is.