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July 2024 by John Bratcher
Very helpful and respectful of my needs and offered specials for the month
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April 2024 by Amber Cherese
Walked in the store no one greeted me. Have been sitting here for a little over an hour still no one has said a word to me. It is now 6:46 and I just watched the lady with the blonde curly Afro lock the doors although they close at 7pm. I’m just here to pick up an online order! I could’ve been out the store by now had someone just simply greeted me. Smh corporate needs to come down here and clean this poor service store up.!
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April 2024 by RNR Right Now Ranch
Staff is not educated on services that Verizon offers and is not interested in helping problem solve with a phone I got at this location a year ago.
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March 2024 by Clayton Crawford
Love Verizon!
This store is great!
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January 2024 by Gautier SAILLARD
The worst service i’ve ever seen, the agent was Marvin. We went there for the 5g box, we wait 1:30 hours there, the vendor was so bad, no hello, no goodbye no information about prices nothing!!! After long minutes they told us we have to pay 400$ to have a 5g BOX ????????????
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January 2024 by Chandra Wright
Hands down the best customer service I’ve received in a very long time from anywhere. The store was pristine. I’ve seen a multitude of products displayed that I make me want to definitely come back and buy. The service I received for my issue with my 5g modem was top tier from Icesis (not sure how to spell her name ). A huge thank you to the manager also.
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January 2024 by Destinee
Not the best experience at all! Marvin was my agent if I’m not mistaken. He wasn’t helpful at all, I bought a new iPhone 15 Pro Max and he asked me did I need a bag? Really!? I wanted a new case to go along with the phone he wasn’t any help to me when it came to which was better than the other. Every case I asked about wasn’t in stock because of Christmas sales. Telling me what was in stock before hand would’ve been helpful instead of wasting time. After that I wanted a privacy screen protector, they didn’t have any so I asked him for a minute to see if a store nearby had one. While calling them he actually walked away with the case and came back with a young lady who I eventually learned would be taking over helping me because it was time for him to get off. Who leaves in the middle of a sale ? He didn’t even state to me that she would be taking over or helping me with my purchase. I ended up leaving without the case because she also went to the back and didn’t come back either. ATP I’m not even interested in the phone because the service was terrible! Never again, I’ll go to Conyers or McDonough next time.
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November 2023 by Tim Long
The only bad thing is they open a little later on the weekends
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November 2023 by Maria Flowers
I just left this store and they have the worst service a store can have. The agent who attended us was extremely rude to me, I told him he had a terrible attitude and he replied that he doesn't care, definitely disrespectful.I would ever come back to this store
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August 2023 by D Johnson
Lol don’t come here a little before closing time ….it said they close at 7 pm.
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August 2023 by Tom West
got to the store at 9:45 it was not open web site says opens at 9:00. typical vorizen non serviceI went back after lunch and had an excellent woman resolve all my problems. I am very satisfied with the outcome
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August 2023 by Billy Johnson
Lol don’t come here a little before closing time ….it said they close at 7 pm.
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July 2023 by Kevin Caudle
I arrived at the store at 10 til 7:00pm to find the doors locked and the only response from the employee was to holler across the store that were closed. Good thing I’m pretty good at reading lips. Poor, Poor customer service!!! I even checked the hours and pointed it out to the other employee who could see me. I’m a business manager myself and have a business account with Verizon, doors should remain unlocked until closing. I had simple question with a tablet.
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July 2023 by Joseph Winters
With commercial systems all changing over to cellular communicators, Verizon wireless really needs to make sure that there’s cellular signal are even better than they were before. For example, most places in Covington, Georgia cannot get a Verizon signal.
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July 2023 by Jennifer García
We came in to set up lines through Verizon as new customers. We had the pleasure of having Tai help us through the process. She worked diligently to get us all set up. She made sure all of our lines were good and working. We were able to get sorted out thanks to her expertise and dedication. I love seeing caring employees such as Tai.
