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February 2024 by Heather Faye
Rico is so friendly, knowledgeable and helpful. We are very happy he is back!
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May 2023 by Tim Eller
Convenient, but prices displayed on shelves were wrong on the items I purchased, and I did not realize it until I was already pulling out of the parking lot. I would not have even mentioned it, had it been a few cents different. But this was almost 5 dollars difference. Overall, I have never had a terrible experience at an advanced auto.
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May 2023 by TJ
Great customer service
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April 2023 by Gregory Keppel
Dana helped me with some marine batteries for my boat. Awesome experience... thank you Dana!
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February 2023 by John Daniel
It's the best one in town. Alex helped me alot today, as have a couple others in the past.
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January 2023 by Michael Torney
Definitely the most knowledgeable parts professional I have ever dealt with. I can’t speak for any other store but this store
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December 2022 by Eric E
Gentlemen who assisted us today was very knowledgeable, friendly, and even installed the battery correctly for us. To you Sir, I can't thank you enough! This was very much appreciated!
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November 2022 by Deborah McKenzie
I went there this morning for a battery for my 2019 CR-V. Although short-handed and an employee who could install would not be in until the afternoon, Alex went above an beyond to not only find me the battery, but went out into the cold (34 degrees) to install it for me anyway! Great service, and I am so thankful for Alex!
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November 2022 by David Holtzer
Very helpful staff! I was in and out of the store in 5 minutes with everything I needed. ??
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September 2022 by Jacob Gardner
Great customer service! We had a terrible experience at another Advanced Auto earlier today and this experience was the complete opposite. Staff was nice and had us on our way in no time.
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August 2022 by Michelle Worsham
Rico is amazing!My husband’s truck was completely dead at home. My husband suggested just buying a battery and changing it out himself, but Rico explained the memory and computer process on vehicles and batteries now-completely saved us from a nightmare on a Sunday afternoon!He gave us his personal battery booster to take to the house so we were able to get the truck started and get it back to the location. He switched everything out with the computer memory and battery in a breeze with a smile on his face! It is so wonderful knowing that there are still amazing people like Rico in this world! Wish he was my employee!Thank you Rico!!
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August 2022 by Buddy Conway
Today I needed a new battery for my 2019 Mini Cooper S, now normally I would go to the dealership and pay for this type of service as the battery has to be registered to my vehicle. Upon seeing the window signage advertising Advance Auto Parts can check my battery - I stopped there first to see if it was the issue. I lucked out when Rico asked how he could help me today. After testing the battery it was confirmed. Although Rico had never replaced a battery in a Mini Cooper - it did not stop him from researching how to remove and replace the battery. BONUS that Advance Auto Parts can now register the battery to your vehicle. I could not have been more pleased with his professionalism, attention to detail and customer service. Amazing!!
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August 2022 by Scott Preston Brown (Atlanta Working Capital)
I'm a big advanced Auto parts fan over O'Reilly's or AutoZone because I don't know they seem to have some kind of programmatic hiring process where they hire nice folks. Or at least folks that are willing and want to help you. The other ones are great if you want to you know go to the counter and ask him or something is in the store they'll point for you but you know in advance it seems like they'll jump out from behind that counter and help you find something in a minute. I don't know just always had good service across the whole chain wherever I'm going. Now they got a little bit to be desired as far as keeping inventory stock on stuff high but that's just the world as we know it right now I think so I won't hold that against them
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June 2022 by Zack Mundy
Rico was amazingly helpful assisting me with a door problem. He didn’t have to help but he went the extra mile to not only be a great employee, but a great person as well.
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March 2022 by John McLaughlin
Great people & service on parts I needed.