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February 2024 by Emily Armistead
I went into the store to get a new phone today. There was one guy working named Joshua. There were 3 customers ahead of me, two which had what seemed to be complicated requests. Joshua was an absolute multi-tasking KING! If one customer was on hold with AT&T support, he would start helping the next person. We all commented on how impressed we all were with his ability to juggle it all. Joshua was so friendly and provided amazing customer service. His knowledge of the products and AT&T as a whole was so impressive. Understandably I had to wait about an hour since I was the 4th customer in line, but it was well worth the wait. Joshua answered all my questions and helped me decide on the right phone for my needs. AT&T if you don’t give this man an immediate raise, you are doing it wrong. Best customer service I’ve encountered at any business in quite a long time. Thanks again Joshua!
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February 2024 by Mikala W.
I was looking to switch my service provider and walked in to find out my options. A big thanks to Joshua!! He was very knowledgeable and patient with all my questions. I felt very at ease when it came time to make a decision.
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February 2024 by Dwayne Garrett
Josh is greatness! He’s helpful and very tech savvy.
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February 2024 by Treasure Hayes
So professional and knowledgeable Thank you again Josh K .
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February 2024 by K W
Great Service! Professional Salespeople!
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February 2024 by Walidah Walker
Such a great experience!
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February 2024 by Ricky Bryan
Great service by Josh Kerr and Saa Simpson today !Very helpful
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January 2024 by Nathan Hoskins
Great staff, friendly, patient, and super helpful. Josh was great to work with
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December 2023 by Quinton Martin
Very knowledgeable and provided great customer service!!!
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November 2023 by Joseph Morone
Josh was awesome! Great customer service!!!
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November 2023 by Pietro Serazzi
Great service with very knowledgeable staff!
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October 2023 by Brandon Marino
Fantastic service! Compared to other competing cell service companies in the area these guys are 10 steps ahead on quality and care for their customers. Way to go!
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October 2023 by Pamela
Be careful at this store! We just discovered an insurance add on that was added to our bill at this location when our daughter upgraded her phone after she said no to it. BEWARE!
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April 2023 by Mark R
I had a fantastic experience at the AT&T store thanks to Jordan! He was incredibly knowledgeable and helpful throughout my visit, making sure I understood all of my options and answering all of my questions with patience and professionalism. Jordan even went above and beyond to provide outstanding customer service when I experienced a technical issue, resolving the issue quickly and with a smile. I highly recommend this store and appreciate the exceptional service provided by Jordan!
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April 2023 by Juko
I went into this location to inquire about changing my plan and to add my grandmother to my account for peace of mind given that she is retired, Mr Patrick was quiet swift and cordial to my needs and explain all steps of transaction even tho I did not requested so just to be on the same page, for that alone he gets my highest regard and I personally wish there was a higher rating than 5 stars for him do to his ethics and high caliber of costumer service, Mr Patrick is a great asset for this location and I’m expected by great things to come from him, thank you for your help and understanding.
