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March 2024 by Phil Ali
BEWARE ! Dropped my car battery off on 2/23/2024 that I purchased on 3/9/23. Today is March 14th. Stopped by 3 times. Said they would call. Today they told me it won’t hold a charge so it’s not under warranty? If it held a charge I would not be here. Also NEVER called and what a coincidence that it’s now past 1 year. Don’t buy car batteries here. It’s a rip off !
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February 2024 by Frank Brocato
Like many others, I encounter various people each day while running errands like buying groceries or getting gas. However, my recent interaction with a young lady at the Cummings Georgia Batteries Plus store, both over the phone and in person, stood out as exceptional. Her service was absolutely flawless.
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February 2024 by CubanFrapAddict
Batteries Plus has all the batteries you need and more!!I installed a larger truck battery due to accessories and the young male associate installed it for me along with cleaning (with purchased kit) for corrosion prevention. The warranty is 4 years instead of the competition 2 years.
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December 2023 by Sue Spinos
Staff is always knowledgable and friendly. I've had 3 car remote batteries installed there and have purchased a laptop battery as well.
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December 2023 by Tony Bagwell
I needed an iPhone battery replaced. I expected that I would have to leave it a day or to but to my surprise it was finished in 40 minutes. Great service and very friendly. I highly recommend thisBatteries Plus.
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November 2023 by Asia Hicks
Do not get your phone fixed here! They are not experienced to handle apple products. Went here and they basically messed up my Face ID, and said they didn’t know how to fix it, and wasn’t going to abide by the warranty. Honestly not even making the review because of the Face ID alone but ever since they “fixed” my phone the screen messes up sometimes. My suggestion to you all is to go to a different store and pay the extra $20-$50 to get your phone fixed. They don’t care to fix your phone, and their customer service could use some work. The manager Rose was rude.
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October 2023 by Blake Henry
Bad service my iPad Pro went in with a bad battery and came with an uncharged battery and a broken screen, and after they replaced the screen, it came back after 12 hours the screen was broken again!
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September 2023 by Rod Woodard
Had the battery I needed in stock at a good price. Installed it for free. Very friendly folks. I would definitely do business with them again.
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September 2023 by Kim Nguyen
The female clerk was very helpful and knowledgeable. Quick and efficient while friendly
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August 2023 by Kristina Walker
Fast service. Even though they did not have the battery that I was needing. Still helpful anyway
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July 2023 by Nicolette Zerillo
Absolutely horrible. If I could give 0 stars I would. Do NOT come here to get your iPhone fixed. Came into this place last Tuesday and paid in full. I was assured that the parts would be delivered to the store by the following Tuesday and that I could come in on Wednesday to get it fixed. I told the lady that I am leaving the country and I absolutely needed it fixed by Wednesday or Thursday. Come Wednesday, and a man at the store told me the order was delayed due to the 4th of July and that they would for sure be here today (Thursday). Come today, and it turns out they ordered the WRONG PARTS and won’t be able to fix it until Tuesday. Luckily they were decent enough to give me a refund, would rather have a fixed phone though.
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June 2023 by Joe L.
I have been going to this location for years to get watch batteries replaced. Even have cards for several watches that I paid for lifetime batteries. I went in today(6/11/23) and dealt with the rudest person I have ever encountered. He told me they didn't do that for my watches. I didn't understand since I have been going there for years. I know at first I didn't handle it well because this guy didn't even give me a reason and said he didn't know. I told him he should know since he was representing the store. He got very offended and told me to leave the store that he didn't make enough money to deal with me. I then apologized & said I was sorry if I offended him & let's start over. He said no that the only reason I was apologizing was because I wanted his help, but this was after he went back to the back of the store and wouldn't even talk to me. I really couldn't believe it! I liked this store, it's convenient, & have never had a problem, but I will not go back. It's sad really that this guy is apparently angry at the world. There was no one else in the store, customer or another employee. He wasn't busy, but he sure was rude. I plan to call his manager and tell him. Have no idea if it will make any difference, but this guy has a lot to learn about working in retail. I also brought up forgiveness which he wanted no part of that, but I did hear him in the back say "Jesus Christ". Hope he will turn to Jesus and soften his heart some. I will pray for him. Already have and for myself that I will handle a situation like this better in the future, but really pray I don't experience this again.
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May 2023 by Mark Spicer
1) Manager tells staff not to do warranty exchanges (for battery purchased at this store) without management approval but management is unavailable. "Manager is home taking a nap"2) Replacement battery (purchased at this store) is defective - wasn't checked prior3) Replacement for 2nd battery isn't available and won't be in stock for a week
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April 2023 by Suzy Angell
I stopped because I thought my camera had cracked from dropping my phone! We were driving by and saw the store and I asked my friend if she could stop and see what it would cost me to fix the phone. It was minor and he didn’t charge to replace the cover over my camera that’s what broke. I appreciate the honesty because I don’t know what was wrong with it! Thank so much! You both made my day and I will recommend you to everyone that I know! Love your customer service! Kudos to your customer service and company! Suzy Angell
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April 2023 by Victor Grimaldi
Get your new key fob replaced and programmed here! Waaay cheaper than anywhere else. Rose was awesome to work with and extremely knowledgeable. I'll be back.
