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March 2024 by Alex Figueroa
Used to like going here but the person at the door who checks the items to match the receipt ruined my experience at this location...I just left the store and was asked to open my babies diaper bag...anytime I go there no one has ever asked me this...so now fathers with their babies is going to be harassed?!?!? Or is it me cause of how I look? Very disappointed with this location...
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February 2024 by Nicole Stewart
Don’t waste the money for a membership if you need baby stuff. I was told to due to fraud I was only allowed to buy one thing of baby formula. I was only trying to buy two containers. No signs up in the baby formula isle about limits. Horrible customer service.
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February 2024 by Mike Pavlov
currently the best local grocery store!
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December 2023 by Scott Natte
Gas is at 2.@@ a gallon recently for members! Trump days are coming back! No pun intended and you know what I mean!!We go early to avoid the crowds. Great chicken already cooked at a wonderful per Biden prices! Cereals are a good price better than Walmart! Use the coupons for extra savings. I don’t like the constant push to upgrade to the credit card though so the employees and checkouts can be a bit annoying.We did delivery twice and was good overall too. Pick up is great!!!!
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October 2023 by Glenn Pomycala
The tire store guy is great, but he needs help. He asnswer the phone, does tire work and fills the Propane tanks all by himself. BJ's needs to hire!!!!!!!
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September 2023 by A Burgos
They made me open my diaper bag stating is their policy to check book bags but I been there multiple times with large purses, other bookbags and not once have I been asked that! Nor I have ever seen a sign that states that's their policy I feel that's I was RACIALLY profiled!!
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July 2023 by D. Churchill
I ordered 3 cases of lemonade. I only received 2 and both were badly damaged and had lemonade leaking out of them. First and last time shopping with BJs Wholesale Club.
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March 2023 by T Moore
My family enjoys going to this store but they need to learn how to wrap and seal the hamburger meat better I was very disappointed when I had blood everywhere from the meat!
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March 2023 by R
Please do something about the noisy overhead sound system playing static music constantly! Drives me crazy! If it continues I’ll be going back to Costco where I can think and shop at the same time
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March 2023 by Khoi Nguyen
Signed up for membership to see if worth it, and upgraded to Inner Circle for 2%. I used maybe 5-6 times an entire year so went into member service, politely explain and ask for a refund on my membership. The lady there looks at me disgruntled and said: "Your membership is almost over, you cannot cancel now, should have canceled 2-3 months ago. I can give you a great discount on basic renewal". If BJ doesn't train your member service staff better, many members will leave for others wholesale.I go home and review the membership policy "Member can cancel at any time for a full refund of fees paid". I decided to phone in and explained the situation the young lady on the phone was very helpful in refunding my membership fees and was sorry for the experience I had with BJ.
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December 2022 by J S
Paid the first visit to the Bjs . It quality products and reasonable prices and deals
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December 2022 by Shreekant Thaker
Absolutely horrible online membership experience. No way to cancel. No option to stop auto renewal without having their non customer service falsely tell you they have stopped auto renewal, and you get charged again. And no refund even if they tell you a refund is issued. Go to other wholesale clubs if you can or just shop at local big box stores.
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December 2022 by Kayla Lenzen
We’ve had nothing but headaches. This place has the poorest service imaginable at this location. Always a complete mess and no inventory. Avoid at all cost. In terms of membership, my advice would be to document all conversations you have with their personnel. Make note of their names and track the lies that they tell you. Never again, folks. Spoke with a Manager in the back of the building named Andrea. Was absurdly rude. Definitely do not recommend.
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December 2022 by Priscilla Dawn
I’m not sure customer service could be worse. The packaging was damage on an item found in store, so I asked if there were other available. I was told no, it was the only one. Security followed me as I took it back. When I got to the register to pay, the amount due was less than my rewards balance. I guess it was silly of me to think I could you all of my available rewards earned from prior purchases at one time. I simply asked why I couldn’t and was told I was being mean. Lastly, I had to wait at least 10 minutes for an order pick-up. There was one couple ahead of me. While waiting for them to bring my item, I asked “customer service” about an item on their website. She said she didn’t know the answer to my question and that I would have to look it up.
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November 2022 by Phil Stevens
Members only but worth the price. Today I went for gas and to refill my propane tank. The guys at the tire service center took care of the propane and they were great.