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February 2024 by Double K
The worst chase bank branch!!Update: 01/18/2024Finally, this location has become more professional. However, I don't understand why some staff members seem unprofessional and rush to end interactions. Courtney recently joined the team and demonstrated professionalism by resolving issues with my businesse account. If you need assistance with your business account, I recommend reaching out to Courtney. After many years, it seems this location is now doing something right.
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December 2023 by Sam Yusupov
I’m thinking to change my bank from Chase to somebody else just because of manager in this location!
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December 2023 by jeff petrocy
I stopped by this location to cash a check. When I handed the teller my check she said she can’t cash it cause my name was wrong…My license says Jeffrey, and the check has Jeff on it and said it’s not the same. I have had nothing but horrible experiences with chase bank and urge people to pick a different bank for there banking needs
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November 2023 by Benjamin Black
Very unhappy with Chase customer service. I was on the phone for 1 and a half hours and transfered to 5 departments to get no where. Their representatives gave me conflicting information. Then when speaking to the supervisor Maria, she just hung up on me when I was trying to ask a question. I will be banking elsewhere. The problem* 5 times I have transfered money and did wire transfers and they always hold my money for multiple days. Never had this problem with Wells Fargo
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May 2023 by Deborah “Dee Dee” Campbell
Wish i didnt even have to give one star; They have had my march disability check in a account and have it blocked i have not been able to get my money even after three 2 hr trips one way meanwhile my truck is broke down and im behind on my rent even corporate refuses to help me get my money. Wouldnt recommend this bank to anyone. RUN
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February 2023 by Eileen Mayer
I just spoke to Lucas was very nice and extremely helpful!!
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October 2022 by The Kesavans (theKs)
Opened my personal and business accounts recently. Jake had not only helped me open the accounts but also helped me with Medallion Signatures, Notary Service and many other ways ever since I became a client. Always available to help!
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October 2022 by Amber Gavin
We were sent to this branch because we needed a notary/medallion signature and the branch manager, Valerie, would need to do it. She had someone else waiting for her so told us to have a seat and she’d be right with us. She did not warn us it might be a while which would have been nice since we had our newborn with us. After waiting for 20 minutes and no updates on our wait, our daughter started crying so we just left. Time is valuable to us and by no means would we expect expedited service but a simple “this may be a little while” or “sorry this may be a while longer” would have gone a long way.
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September 2022 by Family Kesavans
Opened my personal and business accounts recently. Jake had not only helped me open the accounts but also helped me with Medallion Signatures, Notary Service and many other ways ever since I became a client. Always available to help!
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July 2022 by Stanford Smith
A great bank with very good customer service.Polite,courteous,professional and helpful.
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March 2022 by Luis Hernandez
Live by a Chase Bank and prefer this further out location because of how helpful staff has always been
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January 2022 by Jack Powell
Chase Bank backs pipelines that trample Indigenous Rights, hit frontline communities hard, and put major water sources in danger. CHASE: WATER IS LIFE! STOP RISKING OUR FUTURE. Also, nearly all of the customer service representatives are terrible and totally unhelpful in helping folks open an account.
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November 2021 by James W.
I have a mortgage with his company. His company has been moving into the political arena more and more each year. At this point I am looking to only deal with financial institutions that act as financial institutions. I'm not interested in companies that feel like they need to involve themselves in politics. I will be paying off my mortgage and never dealing with his company again.
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July 2021 by Julie T.
I love this Chase bank. It's THE Chase bank that I love going to. I had the pleasure of seeing Saiyeda, who is one of the regular bank tellers that work there as well as Lucas, the man with an awesome smile ALWAYS. Just genuine people who are always ready to serve you. I have been to this location for many years now and have seen people filter in and out. I don't do much banking here as my primary is with USAA, but I still have an account here for other purposes. Yesterday, I met Valerie. She was definitely ready to help everybody. Love her energy and everybody else who was in the office as well. It's okay to have a little fun, especially when customers aren't around, to bond and make connection with each other. While Saiyeda helped me, Valerie went and helped other people who pulled up to the drive thru. I love the team work. I would often go to a restaurant or other service places where employees would absolutely not help one another, rather sit there and stare at you, lol. Lastly, they also helped me obtain a CHASE ATM card. Now, I can just freely withdraw from the ATM instead of having to go inside, which I never minded at all. Thank you for your wonderful service and keep up the great work. I will pop in once in awhile to say hi. :)
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July 2021 by AETRUCKLINE
The worst chase bank branch!!
