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January 2025 by Glenda Ostrander
Pleasant shopping experience with friendly, professional staff and nice selection of new season clothes and sales of past season women's clothes.
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October 2024 by Pare Parvaz
Two employees working at this location.
One is an older white lady who is very nice and sweet, but the younger one (she is not really that young, in her late 30s/ early 40s, black her with some gray ones), just seems to be missing some basic manners and customer service skills/ training. She needs to be told that when she sees a customer, she needs to say hi and greet them nicely and ask them if they need anything in a nice manners. But asking customers in an unkind condescending tone “Can I help you?” is not how you should approach people. Especially if they have already been helped by another associate. Thank you!
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September 2024 by Julia Tillotson
The clothes always fit me perfectly. The sweater and tank had beautiful colors, and I look forward to waring them. The blouse goes well with a number of pants that I have, and also, with several sweaters. Great buys, great sale.
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August 2024 by Kim Workman
Wife ... shopping.
Enough said!
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June 2024 by Dr. Kathy Millets
Great service and excellent quality
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February 2024 by Deb D
Nasty, nasty, nasty Joan Fonda wannabe employee. Tried my best to get a response, even telling her thank you & have a nice day after checking out. Stone face, no response & face might crack if she smiled as she looked down her nose. Skip this location if you want helpful, welcoming environment.
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June 2023 by Gina Duncan
Just love this store. Now that I'm over 50, this is more my style clothing. Will be there again!!!!! The associates there were terrific!! They helped me tremendously with sizing.
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March 2023 by Cricket Werkheiser
Great shop and selection.
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August 2022 by Pastora Beerman
The sales clerks are very helpful and go out of their way to service their customers.
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December 2021 by Bonnie S.
I was at Chico's at The Collection on 12/13/21 at 2:00 pm. I walked in where there were 3 employees and just me as the customer. I selected several items to try. Not one of the employees spoke to me. One of them was even hanging clothes back on the rack I was looking at and didn't speak. I hung my items back and left the store. I'll spend my money elsewhere. This store has gotten bad reviews for a long time.
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August 2021 by Phillip Shurett
Good service and good clothes
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January 2021 by Denise Beckmann
Even with Covid19 constraints the visit was productive. I got great deals on fabulous clothes.
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December 2020 by Phil Shurett
Good service and good clothes
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October 2020 by Susan G.
These sales people are so rude. Literally act uppity and like they are doing you a favor when you buy their clothing. Honestly, one of the top ten worst places to shop. Just don't go there. Period. Drive to a different Chico's. Please Chico's, send a corporate member out to this store and revamp the sales associates.
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October 2020 by Joannie B.
This store in Cumming has always had the absolute rudest employees. I walked in today to return 2 pairs of pants because they didn't fit. I also needed a price adjustment because I had purchased 3 shirts that were supposed to be 70% off & only got 10% off. The Chico's in Norcross made the error, so the clerk in Cumming said, "You'll need to go back to Norcross and have them adjust the price there. Are you sure the 70%off sale was going on when you bought them there?" She was rude and insulting. The sales people in Norcross are wonderful....always polite & helpful. These people in Cumming are unprofessional and insulting. I'll never set foot in this store again. I plan to email the corporate office and let them know that this Chico's is and always has been the epitome of unprofessionalism and rude sales people....including the manager. They need to clean house and get some new people in there that are professional, helpful, courteous, and kind. It's just not that hard to be that way! Lose your rotten attitudes people!
