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February 2024 by Tommy Hudgins
Great pharmacy, but the retail store is very expensive. The service is fast and efficient.
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January 2024 by Tayler Massie
The store staff are great, and very friendly. The pharmacy staff are another story. I live 10 minutes from this CVS, and I drive to Dawsonville (25min away) to use the CVS pharmacy there. The staff at this pharmacy are rude, and shouldn't work in customer service if they don't want to service customers......
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November 2023 by Brittany Nobach
This is the absolute worst pharmacy I have ever encountered. Please avoid this pharmacy at all costs. They will eventually end up killing someone. I am 8 months pregnant and was put on Insulin. My doctor sent in the prescriptions that I needed and instead of following the prescription instructions, they made up their own instructions on how I was supposed to administer the insulin. If it had not been for my Diabetic educator who caught the error, made by the pharmacy, something really bad could have potentially happened.She had a copy of the original prescription sent in by my doctor and compared it to what the pharmacy had written on my medications.In addition to this, their customer service is just awful. They called me after they cancelled my delivery and advised me that I had to re-submit my order online. This was not an option, the website said I would need to call the pharmacy for redelivery. When I called them back, the girl (she did not provide her name) who answered the phone, spoke to me as if I was incompetent and then slammed the phone and hung up on me, after letting her know that re-submitting the request was not an option and that I needed the pharmacy to fix the issue and have my prescriptions delivered, as the pick up person was waiting on them to release the medications to be delivered. I called back and Leah answered this time I informed her that the last employee slammed the phone on me and her response was "well did you say something to upset her?"Completely and absolutely just an inappropriate response in my opinion as me explaining that the website would not allow me to resubmit the order was why she slammed the phone on me.Not sure how that justifies her actions.Please stay away from this pharmacy.
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November 2023 by Imane Sannoun
Today my daughter had an unknown allergic reaction on the way to college and called me to tell me she felt her throat tightening up. I advised her to get Benadryl from the nearest pharmacy since her allergies weren't as severe. When she got there, she asked the pharmacy for what she would be using. They told her to take the Benadryl. When she went to the front to pay, the medication required ID to purchase, and she wasn't old enough. The cashier took away the medication and my daughter explained the situation she was facing. A customer offered to show ID the Benadryl for her and the cashier didn't allow it. While the cashier made my daughter sit down and wait for EMS, another customer had bought it and was calling my daughter's attention from out the window of the store. My daughter was unable to go out and grab it. Her breathing through the phone started to get heavy and I advised her to run and grab the pill from the back of the store while I was on my way to pay for it. The cashier followed her to the back took away the box of pills from her and kept telling her to go sit back down. The pharmacist came and told the cashier to just let her take the pill but the cashier refused again. My daughter had a hard time talking to me on the phone since she couldn't breathe well, thank god, the ambulance arrived by then. I am extremely upset that not only had the pharmacist and cashier hadn't helped her, but the cashier hadn't let other people help as well. The pharmacist could have provided a prescription for an epi pen for emergency situations but she had failed to do so, based on my knowledge as a nurse. My daughter could have lost her life today, thanks to unprofessional way of taking action and a lack of empathy.
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September 2023 by Melody Roper
CVS is my fav pharmacy to use. They are very knowledgeable and so nice and helpful.
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August 2023 by matt thomas
The manager at this location thinks it is ok to call a five year old special needs child a bad kid. Just because he has trouble looking at the camera for a photo. So infuriating.
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August 2023 by Amine Maziane
Pharmacy is understaffed. First I called to check the status of my prescription and put on hold for 10 minutes. I've been told it will be ready by 6pm. I went at 7pm it was not ready and had to wait an hour. Definitely the worst pharmacy experience
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August 2023 by Brooke
Worst service humanly possible. Customer of 18 years... I moved all my prescriptions to Kroger last week.
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August 2023 by Hought Wahl
I dropped off a pain prescription this Sat morning at Canton rd CVS, At 10:15.The lady said it would take 45 min, I said how about 11:30, she said 'perfect'.Came back at 11:45 - not ready. Was told I would receive a text.No text was ever sent!!Went back at 2 and they were ready.I was lied to by 2 ladies at this CVS today.I will never set foot in such an establishment again!I cam
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July 2023 by Melody M
The store is ok. The website shows drug disposal dropoff, but they no longer provide this service.
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June 2023 by Jennifer Hoene
Always been my favorite drugstore and pharmacy.
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April 2023 by Sean Mitchell
The experience with this pharmacy has been unbelievably bad. Do not fill prescriptions here. I can't even say more. It's literally indescribably bad.
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March 2023 by Tiffany Rios
So my girlfriend works for a cleaning service called Red carpet treatment, that has a contract with CVS to clean there bathrooms once a month , these are the same stores she visits every month and now they are treating her like they don’t know who she is when she arrives, the company that has this contract with CVS makes her also an employee of there’s in some way no matter what! When she asked to be let in the back to fill up her mop bucket these managers here are giving her a hard time which stops her from doing her job and it slows her down . Mind you she cleans 18 CVS bathrooms . The way these store managers at this location treated her was wrong . Next time I’m taking this to corporate with no hesitation!
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March 2023 by patricia salyers
Very slow. Took them from 11:30am til 7:45pm to fill my RX. I couldn't believe that it wasn't ready when I got there at 7:30pm. But since I needed to start the medication. I had to wait.. These folks have done that to me several times. Even when I have called something in. Days later it wasn't ready. They are nice enough. But something isn't right.
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March 2023 by Julia Krieger
I’ve had consistently frustrating service with the CVS Pharmacy. I’ve tried to change my phone number with them more than once and they still text my grandmother in California when my prescriptions are ready. Trying to get my medicine moved over from my old pharmacy when it’s accidentally called in there is like pulling teeth, and trying to get someone on the phone is equally if not more painful. Three days in a row I was on hold for 10+ minutes and I had my phone on mute one time while I was holding so my son didn’t scream into the phone and the woman who answered didn’t give me more than a millisecond to pick up the phone off my leg and press the button to talk to her. After being on hold for 15 minutes I was infuriated. I’ve been so patient with their awful service because they’re close to me and the pharmacy staff is always so friendly in person but I’ll be switching after that incident, I’m fed up.