Goodwill Thrift Store & Donation Center in Cumming, Georgia offers a wide range of quality used goods at affordable prices. The store accepts donations of gently used clothing, books, furniture, electronics, and household items, with the proceeds helping to fulfill Goodwill's mission of providing employment opportunities and supporting the local community. Customers have generally positive experiences at the store, praising the well-organized layout with color-coded displays, as well as the friendly and helpful staff. Reviewers mention standout employees like Frank, Philly, Aleta, Roger, Bridget, Abril, and Elizabeth, who provide excellent customer service. However, some concerns have been raised, such as the inability to test the working condition of televisions and monitors before purchase, and the occasional issue with the donation process. The store's management is encouraged to address these concerns and continue improving the overall shopping experience. Overall, Goodwill Thrift Store & Donation Center in Cumming is a popular destination for bargain hunters and those looking to support a good cause. With its diverse selection, organized layout, and dedicated staff, it remains a valuable resource for the local community.
Depending on who is there, some people are flexible for donation some others are really picky, like they want new, and in perfect condition.
May 2025
Had a lovely time today. Store has changed a lot since i was last in. I love the way there are colour coded displays- i ended up buying a lot of green things i didn't come in after! Frank was the absolute sweetest when he rang me up for my purchase. I have never had a more pleasant experience. Thank you Frank!
May 2024
Great selection of items, both furniture and appliance, clothing as well but I have a sneaking suspicion that some of these clothes on the racks have been worn before. Will definitely come back.