Hertz Car Rental
Car RentalHours:
530 Lake Center Pkwy, Cumming GA 30040 Hours
About Hertz Car Rental
The location has kind and helpful service with a smooth process for loaner vehicles. Staff make sure customers receive a vehicle that is closest to their personal vehicle so they feel comfortable. The team is extremely professional and always go above and beyond to make customers happy. Communication is good; the team calls if no cars are available, especially during holidays when cars are not returned on time. Rates are on the low end and cars are in good condition, really better than any of the others in the area. Customers appreciate the care, extra mile effort, and extra effort from the manager and staff, such as let down seats for a crate or confirm the exact car before pickup. The check is easy and the service remains pleasant even when the location is incredibly busy. The experience is excellent and many customers would definitely return.
Most Recent Reviews
October 2024
Reserved and paid for a car. When I showed up to get it they said they didn’t have it. Their solution was for me to pay more for a different car.
September 2024
Booked a reservation and they did not have the car available. Tried to upsale me at my expense. Based on the reviews this is what they do.
September 2024
Every time i come to pick a car, i have to wait for them to start cleaning / washing the car. Why can’t they have it ready when they knew the pick up time. They don’t value other's time..
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