Kroger Pharmacy in Cumming, GA is staffed with professionals dedicated to helping customers lead a healthier life. The pharmacists do more than prepare prescriptions; they offer advice, perform clinical services, and administer vaccinations including flu shots. The pharmacy provides very fast and efficient service. The staff is always kind, helpful, and professional, showing great patience. They are exceptional at handling prescriptions correctly and dealing with insurance. Many customers report that the staff goes above and beyond to help, especially when switching from other pharmacies that caused problems. They are described as understanding and willing to handle things thoroughly. The pharmacy also has convenient online tools for easy prescription management. Customers appreciate the option for automated phone systems, finding it efficient. Overall, the pharmacy is noted for its good customer service and for reliably having medications in stock even when others do not.
Rich has been my pharmacist for 11 1/2 years. First in John's Creek and then on Freedom Parkway. His talents are being waisted at that awful Kroger you have him at now. BRING HIM BACK TO FREEDOM PARKWAY!!!!!
August 2025
I recently just switched over to Kroger pharmacy for my medications. When I called the other day to switch, Brad was so kind and helpful! He went out of his way to help me out. Good customer service is hard to find nowadays, so I definitely love giving credit where credit is due!
June 2025
Always notify by phone or email when Rx is ready n also send reminders. Very nice staff.
