-
February 2024 by Carrie Fields
Went in there for birthday balloons and the selection was limited and expensive. We ended up going to a local grocery store and having more choices, which were also half the price. Also, the music is annoyingly loud and the store feels uninviting.
-
January 2024 by Aleigha Clark
Came on a Wednesday around 11:30am to the store being closed and locked up. Really frustrating and disappointing and makes no sense.
-
January 2024 by Superstace Awsomsauce
Good organization and good selection and prices on piñatas. They don't have as many choices for boy themed birthday partys as I hoped but still had good options but mutch more expensive than the not themed stuff. Also have lots of candy and balloons to choose from and are decently priced. The young guy at the counter was very nice when filled my balloons up but yeah not the cheapest store by far . $50 bucks for 5 balloons, a pinata and 2 small gift bags ,2 small spools of ribbon and that's about it !
-
November 2023 by Rebecca R.
This place doesn't even deserve one star. So I go in for balloons for my daughters party tomorrow. A 30 min drive from home mind you. When I went in at 10:00 am I'm told that some of the balloons I picked only last 24 hours so I agreed to come back at 245 at which point I was told tag they would be ready . I had fully paid. I go in at 245 and they are like oh sorry we are backed up and I'll do them now. Until they couldn't find the ones I ordered and said someone probably walked off with them. And then proceeded to stare at me like as in well what do you want me to do about it? I didn't have time so i had them refund me - which took 20 mins to do because they didn't have anything physical to return. What a joke!
-
November 2023 by Jay Lawrence
Always a party
-
October 2023 by GGT Gaming
We went to Party City this morning at 8:15 with the hopes of getting 10 latex balloons filled. We picked our balloons walked to the cash register, mind you there was no one else in the store, the worker who was behind the counter doing nothing proceeds to deny me of getting my 10 balloons filled because he had, online orders to complete. Again he was not filling any balloons, or working at all, just standing behind the counter. He became extremely defensive and refused to fill any of the 10 balloons until noon, once again he was not doing anything. This Party City needs to work on there Customer Service, we will never go back just from this experience.
-
October 2023 by Ashley Funk
Clean and easy to find items. Friendly staff
-
September 2023 by Randell Streeval
Helpful Staff. A bit smaller than most Party City stores.
-
June 2023 by Caren House
I tried to return an item we purchased for graduation that was not used. I was told they can not take back graduation items. This was not explained to me when I purchased it, nor was this listed out I. The receipt where it talks about returns. If you have this policy then it should be communicated to your customers.
-
May 2023 by Michael Tharp
The store was very clean and well organized the lady behind the counter helped me and my wife a lot this is a great place
-
May 2023 by Jim Stewart
They were awesome especially Emily!!
-
February 2023 by Neil Natic
They redid the store and it looks a lot better. Staff was very kind but somehow they ran out of helium ???.Balloons were still full price and I had to pay $5 each to fill them at Publix ?♂️
-
December 2022 by Anna Colwell
Messy, store is unorganized, terrible customer service. Shelves are not stocked and staff is rude. Called to place a balloon order and was told they're not taking balloon orders by phone or taking walk-ins. I asked if I could place an order online and was rudely told "yeah but that's only because we can't turn off online ordering".
-
November 2022 by Joe F
Wow. Super busy today when we went for a last minute item for Halloween. Nice staff even under the circumstances. Checked item online and sure enough, they had what we were looking for. Party City saved our child's malfunctioning costume. Thank you!
-
November 2022 by Debbie Phillips
I typically don’t write a review on a location I haven’t purchased anything from. However this store and I’m not one hundred percent sure this a business wide policy I came in with the intent of purchasing the bundled balloons with inflation for my sons upcoming 13th birthday. Online the price is $32.00 (before tax)and pick up in store. However one of those associates stated it’s $37.00 in store for you to do the exact same thing ! Why would I pay an additional $4.00 she’s like that’s a corporate policy ? she lost me after that and I and my family walked out with a dissatisfied taste in my mouth. What happened to price matching and going above and beyond ??? What happened to customer service. Make it make sense, disappointed is an understatement of how I felt. Definitely won’t be getting my business again. Thanks but no thanks
