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March 2024 by Luisa Barbosa
I normally don’t like to complain but here’s my experience today at this location that I find upsetting. I asked for an extra side of gravy and was told they could do that but it’s priced at a regular side of mashed potatoes $3.29. I receive my food and when I opened the gravy this all I got. It’s 1 scoop, that doesn’t even fill 1/4 of the cup! Had they advised that yes they can sell me an extra gravy at regular price of mashed potatoes for 1 scoop I wouldn’t have bought it. I gave 1 ⭐️ for atmosphere because the whole time I sat there trying to enjoy my food the team lead was yelling at staff which I find disrespectful to both her staff and customers. The only good thing I can say is the food is good.
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March 2024 by Sardys Benjamin
There’s a reason their review average is a 2. We pulled in to the drive thru at 12:05pm. No line in front or behind us. My husband and I realized we had to get food for our kids as well so we were trying to decide at the order window what combo would be best. We asked the young man to give us a sec. We then asked if they did a tender and regular chicken combo when another associate came thru the intercom and says in a very disrespectful manner, “no disrespect, but you’re on a timer” …..we just drove off. This is not the first time we have had issues with customer service or lack there of at this location. This is a new Popeyes and has been here less than a year. You know there’s a problem when it’s noon on a Saturday and you don’t have anyone in line in your drive thru. If you expect any type of positive customer service, find a different location.
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March 2024 by Ben Norton
Where do I start? Chicken tenders were undercooked, they were out of napkins, Coke was mostly carbonated water, and the bathroom was disgusting. I will not be going back.
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March 2024 by E Dub
Ordered a flounder fish combo with cheese. I received a sandwich that did not look like flounder, and the taste was not good. Only had a bit of mayo on it. No pickles, tarter or spec sauce and no cheese even though I asked for cheese. Also witness employee in drive thru window vaping. The wings were good.
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March 2024 by Alonzo Osiris
Worst service EVER! female manager today 3/10/2024 was horrible. Bad attitude from the beginning. Chicken didn't even look fresh. I was polite when I placed my order. I guess my politeness irritated her more. To make a long story short, I didn't get to order anything because she refused. Usually I order at the location when I finish delivering at QT. Never again, I rather cross a busy highway on foot and order a sandwich from Jersey Mike's
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March 2024 by Josh Stringer
One of the worst food services experiences. I ordered through the drive thru. It was a larger order (7 sandwiches - no meal, just sandwich) so I expected to wait. After 30 minutes sitting in the parking lot and watching others come and go, I went in to check on my order. The manager was running the drive thru met me at the counter and asked what I wanted. I asked if my order was close and she there were a lot of people in front of me and I needed to wait. There were two people in the restaurant and no one in front of me in the drive thru. I told her it had been 30 minutes and she proceeded to argue with me that it hadn't. But I showed her the timestamp on the receipt which was followed by her mocking me. The man next to me started laughing in disbelief as he was waiting for his mobile order. When he asked about it the other worker said it was a 3-piece. He showed her his phone and said it was a 4-piece. To which she said "It's the same thing, relax" very sarcastically. He asked for his money back and calmly asked the manager why we were all being treated so rudely. She didn't give his money back and said he'd have to cancel through the app. Which he did and left with no food. But while all this was going on, another man didn't get his correct order via the drive thru. While at the window the same manager shut the window in his face, took out her phone, and started recording and swearing at him. I got my food, finally, but will never go back to this restaurant.
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March 2024 by Halona. P
Service is top tier ?Night Shift management is extremely helpful and polite, new staffs are prepared and getting the job done, and food is delicious.
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March 2024 by Helton Arata Suzuki
Greasiest, most disgusting sandwich ever. If you want a heart attack come eat here
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February 2024 by Chad Thompson
Wow. Just came here for the first time since opening. Amazing girl at the window that was so sweet named Allie I think. And another gentleman named Tomas was there. Amazing people. Thank y’all for what you do!
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February 2024 by mind your self
If you ever go around 6-8 expect to get the wrong item sizes and missing items happened like three, four times
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February 2024 by Christopher tiller
I got the 6 wing combo, and now I know why they're offered as an add on. Not even remotely enough food for the price, they were the smallest and most random wings I've ever had. There was almost no meat on any of them and they looked like they were all taken off of deformed pigeons (that's how small they were, didn't even look like chicken wings). The staff seemed like they couldn't care less and were almost bothered to be doing their jobs. Girl on the drive-thru had an annoyed attitude. Other than the wings and employees, Popeyes is Popeyes and was good, but definitely won't be wasting money on the wings again.
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February 2024 by Miguel alberto Ventura perez
Half my food was
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February 2024 by mackie speaks
Very unprofessional service workers. The manager is not reliable and not able to control her staff. I was instructed to order online after calling in. When I arrived my order had not been started despite my being instructed to order online. The manager and the workers then lied about not receiving the order until 5 minutes beforehand, even though I watched them grab the order off the ticket holder ( a clear indication that they had not noticed the order). The manager then proceeded to be argumentative with me saying it was “not her problem.”I will never return to this location and I do not recommend it.
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February 2024 by Tohin Shack
Just order fries or you’ll never get your order or they’ll forget you even placed a order after paying for your order…
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February 2024 by Tyler Jennings
I crave a Popeyes chicken sandwich once a month at least. You could say it’s a guilty pleasure of mine. I have multiple locations between me and this specific spot. This is by far the best location. Will gladly go out of my way to come here. Food always hot, delicious, and exactly what I’m craving. Workers always friendly and quick. Thank you