-
February 2024 by Brandon Leymeister
Customer of 9 years. Just returned from trying to get store credit in exchange for shoes I was double-charged for. After explaining that I did not desire any kind of return and awaiting a manager, I explained what happened:Another customer had been inquiring about a 49-cent product(s) for a while (on the evening of 01/23). The line was so backed up that people were leaving the store. I proposed to the staff member handling my checkout at register 6 that I could postpone my return and proceed with purchasing the selected items instead. They were very nice and handled my checkout and return anyway. However, I noticed that my shoes were left on the counter when they were done. Upon bringing this to their attention, they promptly scanned and placed them in my bag.I understand that I should have marched right back in the store when I realized I was charged for two pairs and received one; however, my actions were a response to the positive and courteous manner in which I was treated. This employee had too much on the plate and willingly put themself out there and made a mistake during an extremely busy time when sales were on the line. What I did was give 24 hours before I returned for my second "return".This evening, I was eventually asked by the manager to come back tomorrow, 01/25, to speak with a manager.I hope to revise this to 5-stars and put some of the recent poor reviews about this location to rest.Stand by -
-
February 2024 by Silvia Gonzalez
They are liars, I found nothing for 49 cents
-
February 2024 by Fernando Balan
Yes grest
-
November 2023 by Bianca Vela
Yesterday my aunt went to buy a watch for her relatives that she was going to visit, an Indian lady gave horrible service, the things were out of her hands and she did not want to show them the products. With two and a half hours left to close, being the manager, it seems disrespectful to me that people want to go shopping and give us such a horrendous service. My aunt came back very angry and frustrated yesterday and said she felt slighted, horrible service from this store.
-
September 2023 by Wilmette Reid
I love Ross. I can always find the perfect items for myself as well as for my family and friends.
-
June 2023 by Traveller Foodie
Best place for shopping branded items in discounted rates . Must have time and patience and there you are happy with the best clothes and still save your money .
-
June 2023 by Renata Cervantes Nery
Great place to buy things for home!
-
June 2023 by Norma Taylor
Wow loved it and all the nice deals - clothes (for me and for grandkids) - some decorative clay pots - a metal sunburst for outside - slippers - etc etc - looking forward for the one in Southgate Michigan to open :)
-
June 2023 by Shravani Nakkella
Not much collections at the Marketplace Ross. The dresses they sell seem used and refurbished.
-
June 2023 by Anuradha Singh
Very less stuff here. Not gd experience. Looks scattered and messy.
-
May 2023 by Ainsworth Kelly
Grab an item. That had a tag but no price. Cashier treated me like a crimal over a hat. Was not helpful and was more concerned about moving on to the next customer. As if I wasn't a customer. Everything and everyone else was more important then me and my purchases. She told me she would call someone to help me if I'd wait. I agreed . With picking up a phone or walkie talk. Turned back to me and said. No one is coming rn. Then tried to take the item away as if didn't want it. I asked if she could get another to scan she refused and then finally called for help to open another register.even after gldoing that. Still refused to get another hat until a manager finally showed up.
-
May 2023 by Cheryl washington
Help me! Love this store.
-
April 2023 by Areeba Nasreen
Good & affordable, sometimes better pricing than Burlington
-
February 2023 by Tamara Saunders
Definitely think this one can be better stocked and maintained. I like the location.
-
October 2022 by Anish Patel
Worst Ross in existence. There nothing even in this store worth getting. Felt like a third world country in here.
