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December 2023 by Evan T.
Do not, I repeat, do not purchase any type of warranty from them, no matter what they say. They promise you the world but are only prepared to delivery a grain of sand. Only 1% of things that happen will actually be covered. The job of the service department is to weasel them out of everything. They are worse than lawyers, so if you are thinking about purchasing a warranty, don't.
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November 2023 by Dani L.
This place has the WORST service department. very rude, never helpful, and overpriced even for a dealership.
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October 2023 by Jacob Scott Moore
I purchased a Subaru Ascent from this location about a month ago. It was only my second purchase from a dealership. My first purchase [different dealership, different make (Ford)] went poorly. It was very much a negative experience that created within me a negative bias towards dealerships.A family member recommended giving this dealership a shot, and I decided to listen. My wife and I worked directly with the salesperson Amy Comstock. She was incredible. The whole experience felt much more like we were there just to hangout rather than to work through buying a vehicle. Everyone we spoke to was very kind and helpful. We really felt taken care of.I highly recommend first, visiting this location and second, talking to Amy. She very clearly loves her job and loves the cars.Everyone was so welcoming that it almost feels like we joined a cult - the Subaru cult. And, probably like everyone who joins a cult, we're excited to be welcomed - and looking forward to recruiting others.And last but obviously not least, the car is incredible. I have never considered myself a "car person" (and I highly doubt anyone has thought that of me), but this Ascent makes me want to become one. Not sure if it will or won't, but I do know that it has made our family a Subaru family.Thanks, Troncalli Subaru!
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October 2023 by Robyn Placek
I had a great experience buying from Troncalli Subaru. My salesman, Greg Pryor was wonderful to work with, as was everyone else I dealt with during my buying experience. It was a friendly, low pressure atmosphere, with fair pricing, and an easy, quick transaction. I absolutely love my 2024 Crosstrek and highly recommend buying from Troncalli.
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October 2023 by Erik Proano
I recently bought a Subaru Outback from Troncalli recently would recommend them to anyone thinking about purchasing a vehicle. The buying experience was great, James Graham made sure I got all the information I needed and his colleagues showed me how to to use the accessories I purchased for the car. 10/10 HIGHLY recommend.
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September 2023 by Not BW
In my 66 years of age I have never experienced a pleasant car buying experience, until now. I drove over 150 miles (from Chattanooga) to Troncalli to buy my new Subaru. Mr. Greg Pryor made this entire process painless and efficient. If I had read a review like this I would have suspected it is fake so I don't blame you if you feel the same way; I lived thru this experience and still wonder how was it possible. I could not recommend them enough or give them more stars. This is the way buying a car should be.
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September 2023 by Christy Socol
We just bought a used 2021 Jeep Cherokee and in our 79+ years buying a car we had the best salesman- best service- best experience ever! What a great professional dealership. If you are looking for a new or used vehicle please look them up. Our salesperson was extremely knowledgeable and efficient. DJ in finance was very efficient and just look at his state of the art document signing table!! Just cannot say enough good things. AND! If you talk to Tyler please tell him you called or visited because of my review!!
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September 2023 by Not Brainwashed
In my 66 years of age I have never experienced a pleasant car buying experience, until now. I drove over 150 miles (from Chattanooga) to Troncalli to buy my new Subaru. Mr. Greg Pryor made this entire process painless and efficient. If I had read a review like this I would have suspected it is fake so I don't blame you if you feel the same way; I lived thru this experience and still wonder how was it possible. I could not recommend them enough or give them more stars. This is the way buying a car should be.
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September 2023 by Belvin Christopher
Long pending but not late I guess ?..I had the pleasure of visiting Troncalli Subaru, and I must say it was a fantastic experience. Their knowledgeable staff made the car-buying process incredibly simple. I was impressed by the wide variety of models, trims, and colors available (even during the chip shortage era) and the full inventory gave me plenty of options to choose from.I’d like to give a special shoutout to Charles Saines and Bob Shiver, (who sadly are no longer with the organization but had left a positive legacy). I purchased two cars from Troncalli Subaru within one year, and both experiences were amazing.Knowing that Troncalli Subaru is a Georgia local business owned by proud members of the community made me even more delighted to support them. I highly recommend Troncalli Subaru to anyone in search of a great car-buying experience, top-notch selection, and a dealership that truly cares about its customers.
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September 2023 by Lynn Wessinger
This was my first time buying a vehicle. The process was very smooth and went very well. The sales concultant Mark Lieberman made this very simple and went above and beyond to make sure everything was very easy and without hassle. I would certainly recommend anyone to Troncalli Subaru and Mark Lieberman to anyone looking to buy a new car.
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September 2023 by Alice Seal
My service experience with Catie, Trevor and Stephanie was efficient, kind and simple. They used my time wisely, put me in a loaner vehicle and communicated throughout the service. When I came back to pick up my car they took great care and got me in and out quickly so I could get to work. I will continue to use their service and highly recommend them!
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August 2023 by Susan C.
Scheduled appointment right on time! Comprehensive multipoint check upIdentified items needing service
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June 2023 by R. Kiefer
Absolute best car buying experience!! Salesman Randy M. and Scott on the financing team were great!! Love this dealership knowing they take care of their FoCo residents. Thank you for my new OUTBACK TOURING XT! I love it!!
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May 2023 by Jon Jackson
If you are thinking of buying a Subaru I highly recommend this dealership and the superstar;sales professional; Amy Comstock. From start to finish and the unexpected check in post sale they are all on point. Love the car.....loved the experience in buying! Thanks Amy and the team around you for making this purchase a feel good experience!
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May 2023 by Lisa Mallard
Amazing customer service!!Do you need a new car? Then this is the dealership for you. We went to buy a new car and I dreaded every moment but it was truly an outstanding experience. We knew what we wanted, our price range and within 20 minutes we were test driving the car. Within 24 hours, we drove out of the dealership with the car.Jim was a salesman that we had the pleasure to work with, and he was amazing. He didn't pressure us, listened to our needs, and didn't waste our time with haggling. He made this transaction painless. I highly recommend Jim!!!!