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November 2023 by Bob Mango
Jose was top notch. He communicated all the details around my phone fix as well as the anticipated time required. He was professional and the phone was fixed as promised and at the time promised. Great job. Thanks!
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November 2023 by Daron Davis
Was on the phone with Samsung at noon, they asked me to go to a uBreakifix to have a technician look at my phone, I took my phone there at 1:30PM and had it back in my hands by 4:15PM. It was a rear-camera failure that had been happening since I received my new phone back in Feb. Just didn't have the time or need to mess with it since it was only the "wide angle" mode that caused failure. Got fed up with it, yesterday and got it fixed! Thanks! Phone was returned in perfect condition... better than when I left it.
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November 2023 by Namrata Pai
What they advertise is true, you are in good hands. My kids iPad needed new batteries and Apple Store said I got to replace the whole iPad instead. But uBreakiFix worked their magic in 5 days that to 50% less price than Apple! Thank you !
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September 2023 by Esther Russell
The man had no staff and was running the store all by himself several days in a row, and still made sure to fit in me when I needed repair. Got it done quickly. Very impressive.
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September 2023 by Stephanie G.
Our experience was above and beyond exceptional. Zack helped us with our laptop and provided us with a solution to be able to access the information on my laptop until it can repaired. He also offered us the insurance to cover our laptop for any further issues as well the other devices in our home. Zack was very kind, patient and very knowledgeable. Awesome experience! We will be back with any other repairs as well as telling our friends and neighbors about this service we received!
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September 2023 by DM Dezigns
Horrible experience. If you have an appointment, you show up. If your staff is unreliable, the owner/manager needs to show up. I had an appointment, no one was there, no one answered the phone. I have email confirmation of my appointment. 5 people were outside waiting for the store to open. Several of us had appointments. This is unacceptable customer service. You had my contact information, you could have reached out to reschedule. My time is valuable, but this business doesn't value their customers.
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September 2023 by Kym Gatti
They fixed my phone after it was complete toast from water damage! I hope I don’t ever have to but I would definitely come here again for repairs! They also sell cases and accessories. Very kind and helpful people.
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August 2023 by Gwen Wilson
All I can say is when I got my replacement phone, I wasn't able to transfer over my data using phone to phone transferring because my screen was completely damaged. They got the job done for me... In fact, if you think your phone is broke, take it to them. More than likely they can fix it. All I know is that they are awesome but get there early. They get pretty busy.
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July 2023 by Aaron Guptill
Service was unhelpful and unknowledgeable. Went in Monday for a broken screen, it's now Thursday and I'm going to another establishment because the lack of information given to me. I went in everyday because I was told to and they would be able to fix my phone. Each day I showed up they didn't have the new screen but continued to tell me to show up. Overall wasted my time. Went across the street to their competition and was greeted with all the information I needed and a scheduled day to replace my screen. Will never set foot in this store again.
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July 2023 by Iris Hewitt
For my pixel 7 phone screen crack and damage to the camera area, they did have to order parts. I had to come back the next day and it was fixed it a couple of hours. Very pleasant to work with, informative, and got the phone fixed quickly.
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July 2023 by Lipsa Singh
The 5 stars are for the person at store today just before closing (apologies, I couldn’t get his name). We couldn’t get our phone fixed because he didn’t have the part needed. However, when we were waiting outside for our ride, a severe thunderstorm hit. This person came outside and called us back in to safety (we weren’t even right outside his store at the time). He unlocked the door for another mother and child as well, so they could take shelter. He gave up his chair so we could sit and wait. Such a kind gentleman.Thank you, sir!
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June 2023 by KR Pettigrew
Great service! From the start, Patrick was friendly and diagnosed the issue and arranged for service. I believe Nick did the actual repairs and the work was top notch and prompt.It was my first experience with an electronics repair facility and I would highly recommend this team!
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June 2023 by Garth Maynard
The team was very helpful in getting a phone screen replaced and watch faces replaced. I passed 2 other similar stores to work with these guys
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June 2023 by Angie Rigney
This place knows what they are doing, they are fair & reasonable. They are in the process of trying to hire on more help, so sometimes there is a line to drop off or pick up. As they staff up, I'm sure it will improve. The phone I brought to them was unrepairable, so I am now speaking with the manufacturer, since it is still under warranty. I will be coming back to them if I have any future issues with my tech, as the manager is very helpful.
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June 2023 by Jennifer Pierce
Easy to make an appointment. Repairs we done in a timely manner. Was ready when they said they would be ready. Friendly service.
