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December 2023 by Candy Melsen
The employees are always kind and expedient when assisting customers.
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December 2023 by srikar Kothakapu
Awesome customer experience, friendly staff. Responded to the queries patiently.
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September 2023 by Lil
Excellent customer service! I have shipped a few high value items at this location and they take great care to get all of the information needed. A bonus is that the employees are friendly and ready to help! Well managed.
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July 2023 by CEM
If you need pick up your package from store they will charge you $10 !!!! Ridiculous
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June 2023 by Gerald Chapman
They are very efficient and friendly people.
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November 2022 by RGD
Rip-off does not have basic FREE UPS, supplies available. I. E. document mailers unkess next day and they want to charge you an excessive price for one of theirs.
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October 2022 by Rich T.
We're online sellers and use this location several times everyday to drop off our UPS packages. The kids that are usually running the front off the store are friendly, helpful and social. Unfortunately, the same cannot be said about the owner. There were two instances where a package was not scanned and left on the side for several days. Did I mention we also have a mailbox there. The owner never informed us on the several occasions we were in the store. Never gave us a call. Not even an email. He sent a letter. A letter. Who sends letters. Anyway we were able to get that handled. Now for the reason we have moved our business to another location. I was dropping off several packages. Gene, the owner, working the front end like he shouldn't, told me he was unable to assist me then. That he would email me my receipt. Having had an issue with lost packages in the past, I proceeded to wait on line which was the right thing to do. I didn't want special treatment. Gene again told me he wouldn't serve me and that if I didn't leave he was calling the sheriff. Who does that?Not a real business person. I then proceeded to take my packages to the Shipping Post next to Walmart on Market place The helped me with my packages and gladly took my business Bad man geneVery bad man(Seinfeld reference)
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May 2022 by S. Pec
This location is always quick! The staff is always friendly and efficient!
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May 2022 by dan mercatili
I shipped a baby blanket my wife made to here cousin's home in Montreal. The package never was delivered as the local carrier was expecting some additional payment. This was never mentioned to me when I paid for shipping. the package could not be delivered. When I called the store to enquire. I was told the manager would be informed and would call me back that morning. This did not happen so I drove to the store. The staffer was pleasant and said he told the owner but did not have an update. I asked him to call the owner and when he did the owner told me that I should have been aware there would be an additional charge the recipient would need to pay!! i asked him why I wasn't informed of this and he simply said I should have known. At that point I lost my temper and the owner hung up on me and called the police. I ended up having to pay again to have the blanket shipped back. Truly disgusting customer service. I do not recommend giving this owner your business.
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May 2022 by Crystal Smith
Consistently professional and helpful staff. In a time when customer service is often lacking, these young people have it down. I only like to use this location because they are excellent.
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December 2021 by Debbie Haller Hauffe
One of the young men who works here doesn’t seem to care about double checking his work. The other one, however, has been very conscientious about making sure everything is correct. Sadly, when something goes wrong, the person in charge puts the blame back on her customers. If you do use this location, pay very close attention to what’s happening!
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December 2021 by Delilah T.
Please read before you use this location!!! The young man was juggling at least 3 different tasks at once instead of keeping focused. As a result, he sent my daughter's Christmas gift to the wrong address and misspelled her name. The delivery still hasn't been made, even though it was promised yesterday. We will be going else next time we need delivery service.
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November 2021 by Chris Miller (CzarOfTheUniverse)
Fantastic, friendly, expedient service. Puts the USPS to shame. Hats off to Joel for being amazing to work with!
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June 2021 by Carmen F Amoros Goldberg
Professional, polite, fast and helpful.
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April 2021 by Sandip Patil
Overpriced for Notary. I would drive few miles down on Bethelview to other UPS store for notary. $5 vs $2. Would be nice if all UPS stores charge same amount for the same services. Giving 3 star ratings just to maintain their existing ratings since I have not explored all of their services.
