-
December 2020 by Stacie B.
It's not the largest Walmart I've been to, so they may not have quite as much in stock as some others, but this is a very nice and well-maintained store. I was here just after Black Friday when most stores are a chaotic mess and found this one to be incredibly clean and well-organized. Would certainly come here again for a pleasant Walmart experience.
-
October 2020 by Stephanie K.
This Walmart is clean and well organized. The employees are friendly and helpful. It is a pleasure shopping at this location.
-
January 2020 by Jennifer B.
So very disappointed in this grocery pick up service. Used it several times a while back and everything was good. Ordered groceries one afternoon for my husband to pick up on his way home. He goes to get them and they tell him "there is no order. " So, he thinks I messed up. I later find out that my order was cancelled." This was sent to my email and not even texted to me. I check my email 2 times a day. Very inconvenient. I went back to ordering from Kroger, who I have never had cancel my order. I decided last night to give walmart another try as I was sure it was a fluke. We were about to head out to pick them up this morning and I decided to check my email. Good thing I did as they were cancelled AGAIN with NO explanation. I am beyond mad about this. This is customer service at its worst. I will NEVER order with them again. I will pay the 4.99 service pay to have peace of mind that I am actually going to get my groceries. Unbelievable!!
-
December 2019 by Sydney R.
Returned one item because the lens was scratched and brought a new box. Opened the box when I got to the car and it was missing items. The return line was unkept and mediocre customer service. The worst experience EVER!
-
August 2019 by Katherine H.
This Walmart is just ok at best. It's sometimes dirty and the employees are no where to be found. And when you do find them they usually don't want to help you and give you attitude or don't know where anything is. For such a good area to be in you'd think this Walmart would be amazing, but sadly not. Today I had to wait in a 15 person line for customer service, because they had one person working behind the counter. Also I do not understand what the point is of having so many registers and only opening like 3 lanes. It's a Sunday and many people come shopping for the week, so they need to be smarter and have more people on staff to help out. I hope with the amount of negative reviews lately that this Walmart will step it up.
-
January 2019 by Art H.
I don't normally write reviews of retail establishments but this experience was so bad that I had to share. I bought an electric razor recently and once home, discovered that the razor was not in the box. Immediately I went back to the store and told "customer service". The customer service manager proceeded to stall, telling me that the department manager over "razors" was not in the store and I should return the next day. I couldn't return the next day and besides it's just a return so give me a refund. Not so fast. What was really going on was that they were reviewing the security tape when I purchased the razor about an hour prior. Suddenly a really sketchy individual, with no Walmart id, showed up and proceeded to tell me that the razor box I returned was not the box that I purchased the razor in. EXCUSE ME?? The way I hear it, you are calling me a thief and a liar??? Long story shorter, I asked to see the manager who made a lame apology and refunded me for the purchase. I contacted corporate Walmart and what did they do?? They referred my complaint back to the store manager. Haven't been in the store since. I estimate that I gave Walmart between $15-$20k a year. No more!!
-
January 2019 by Madelyn A.
DUDE ALMOST GOT SHANKED! I am in the store looking at paint strippers and minding my own business when I hear. "I'm asking you, I'm asking you, what's the difference!" It was a tense, almost hostile response. There was a pause and a different voice. Then I heard the tense voice again and I could tell that someone was getting frustrated. As I round the corner I see a "sistah" standing there waiting for a response to her question. I answer it because I recognize the manager, ("a brotha"), as the guy who knows nothing about his department and has no business being a manager in the paint department. Oh yes, I have encountered him before. During our 10 minute conversation, she stated to me that he had actually pointed out a random brand of paint and told her that it was the best because it was the most expensive. He could not answer any of her basic questions so I encouraged her to go across the street to that big box store that has knowledgeable staff and a host of painting options. She immediately cancelled her paint order. If you are new to painting or just have any questions, this store is not an appropriate option because if the manager can't answer basic questions regarding paint brands or finishes, that is a huge flashing red light. I don't care how convenient it is; think of how inconvenient it is when you end up with the wrong products and have to spend countless hours and more money to correct the problem. ***Walmart is good for many things but wall/house paint is not one of them. Just as you would not purchase your sushi from Quik Trip, you must not select your paint from Walmart. ***Anytime you are purchasing house paint make sure that you purchase the paint yourself and just have the painter pick it up. You want to make sure that you are purchasing quality long lasting paint and not that basic "builder grade" option. ***This store is growing by leaps and bounds. I remember when they didn't even carry ground turkey breast. They now have a great selection of proteins including organic and healthier options. They have really increased their specialty items such as ghee, almond flour, and a great selection of vinegars. The Asian department has exploded with various, marinades, seasonings and sauces. The store is always clean and I have found the employees to be very helpful. The only problem is that they are not open early enough. I really miss being able to shop at 5 am or earlier. ***Now is the time to take advantage of clearance sales in every single department. Think ahead and purchase those birthday/special occasion gifts now. Happy Shopping!
-
December 2018 by Dina C.
I drive from Duluth to this Cumming Wal-Mart, because the Duluth Walmart is so gross and I'm tired of frigin people at Duluth's location asking me for money in the parking lot. This Cumming location has spacious and easy parking. It is also less crazy, very clean, and has a more respectable shopping crowd.
-
August 2018 by Derrick F.
Don't expect anyone to answer a phone. Left feedback with corporate about this location and no one has followed up with me. Terrible customer service.
-
July 2018 by Achintya I.
Your average Walmart, pretty clean and has everything that one would need. My only problem was that when we were buying eggs here, almost every carton of eggs had at least 1 or 2 broken eggs, which was frustrating. I think the workers should also take more care in the refrigerator section, especially the eggs and be more careful there. Overall, we got what we wanted and 4 stars because of that.
-
April 2018 by Alex G.
Still standing in the electronics department, waiting for assistance, after the 3rd page. All I'm trying to do is spend money here and these people are just oblivious to customers or anything else for that matter. Dear GM, if you're interested paying any attention to the reviews, feel free to get in touch. Meanwhile, we're of to Target.
-
December 2017 by Andre' M.
After reading Madelyn's review, I realized it's about time to update my review. I don't shop here very often as I find better deals at places like Kroger for my groceries and Amazon for other items. I must say that the place has really improved over the past year. I went here for Black Friday shopping and was very impressed with the organization and pleasant attitude of all of the employees. I wish they had an auto center.
-
July 2017 by Yan L.
Clean and well maintained store. Its huge and have everything you need from food to household items. Clean,very clean. Not the typical Walmart it's upscale Walmart!!
-
May 2017 by Ryan P.
No one here can help you identify which tv is available and what the differences are. Surprised they don't have a specialist back there for such a big purchase.
-
April 2017 by Danyal S.
Worst Walmart ever. Their employees can never ever help you find what you are looking for ! They always say I'm sorry Im new I don't know where they are ! Although it's so clean and organized BUT they don't have enough product we always have to drive 8 mils to go to the other Walmart to find what we need .