6AM - 10PM
2120 Hamilton Creek Pkwy, Dacula
Appliances
“Charles Style, the customer experience manager is the best thing this store has going for it. After being mistreated by the 2 girls working the counter he went above and beyond to help me and make it right. I went from being nearly in tears from the 2 ladies behavior towards me to utterly blown away by Charles and his service!”
“Had water issues in my finished basement and Britt's worked tirelessly to help me figure out flooring that would work. Kevin Lopez was great! Experienced delays by waterproofing company that too a very long time to resolve and Britt's stored my flooring at no charge while we worked to resolve the problems. I have used Britt's for all my flooring over past 30 years and every time they have provided excellent service and product.”
10AM - 6PM
860 Duluth Hwy Ste 110, Lawrenceville
Appliances
“Demetrius was very helpful and patient with me. I can in at the very last minute. Almost closing and he stayed and answered all of my questions and completed my order with no problems ? thanks I really appreciate it. This is the Lawrenceville, Ga location so go by and check him out.”
“I worked with Mike. He was always kind and professional. I appreciated him helping me get my furniture here quickly. I’m loving the furniture so far and I would definitely recommend.”
“The team at Bethlehem Home Depot is always great. I sometimes go in just to ask the folks there what to buy to complete the job I'm doing and they always seem to really consider my questions instead of just giving me a generic answer. I am really thankful this evening for Mao. He went above and beyond and listened to me as I frantically tell him what I needed and he even took the time to come out and tighten the bolt on my car so I could get home safely.”
“Meenu was very helpful, friendly, and knowledgeable. Unlike most home depots I go to, she was eager to help me check out and the whole process went quickly. Meenu has a warming smile and dedicated to customer service! Above and beyond my expectations for a Home Depot employee!”
“The team at Bethlehem Home Depot is always great. I sometimes go in just to ask the folks there what to buy to complete the job I'm doing and they always seem to really consider my questions instead of just giving me a generic answer. I am really thankful this evening for Mao. He went above and beyond and listened to me as I frantically tell him what I needed and he even took the time to come out and tighten the bolt on my car so I could get home safely.”
“Brittany and Vanessa in lumber are ABSOLUTELY the ipitome of customer service excellence. Misty in customer service is also a darling! This store definitely has a return buyer.”
“The customer service at this location is outstanding! These guys are extremely knowledgeable, friendly, and professional. A co worker and I had just made a purchase in order to get fan blades off an old fan motor. My co worker and I were in the parking lot trying to get the fan blade off the old motor with little success. The store was closed and all the employees were leaving and about to head home on a Friday. They saw we were having trouble so what did they do.... Not 1 or 2 but the entire staff came to our aid. Thanks to the staffs help we were able to get the old fan blade off the motor. I've never seen a team so truely dedicated to helping out the customer. I can not thank you guys enough and I highly recommend that others go here to this location for your Hvac supply needs. I can not say enough good things about these guys. Thank you again.”
“Awesome place! Great deals with wonderful appliances. Extremely friendly and do much more than they are asked to do. Delivery men are great with a NO PROBLEM attitude. They also do repairs that no one else will show up for. I wouldn't buy appliances anywhere else and I tell everyone about them.”
“Got a fridge from them that ended up having cooling issues. They were completely reasonable and worked with me for the 90-day warranty. You have to understand that you are buying scratch and ding / resale and that comes with inherent risk. However, if you have a problem, call them and ask. They treated me very well. I will post an update after the service is completed.”
“We went there looking for a washer that wouldn’t break our wallet, we found a very reasonably priced one, and they offered warranty, delivery installation and haul away of our 2 broken washers , and it was all still less than $500. We went to the store around 11:30 and it was delivered same day by 2 pm. The manager was very helpful and would definitely recommend. Spoke spanish too which was wonderful for my mom!”
“My husband bought me a Samsung washer and dryer from here. When they delivered the washing machine it wasn’t washing correctly and it gave an error message. We contacted the store and they had it picked up and fixed. It took about a week or two for repairs, but they gave us a great loaner (the same day they picked up my machine) until it was repaired. Since they’ve repaired it and brought it back to us, it has been working great ever since. I wanted to wait almost a year before I gave a review, to make sure we wouldn’t have anymore problems…and fortunately it has been working properly ever since. I would definitely purchase from this store again as we were able to purchase two very high quality machines for a good price. The staff was friendly, the purchase process was fast and they resolved our machine issues with no hesitation. I would definitely recommend.”
“Came in the store...looked around for a minute..Yvonne came in and immediately start helping me and answering all my questions. Loved her attitude and Outstanding Customer Service, thank you...you are Awesome at what you do!”
6AM - 10PM
4120 GA-20, Buford
Appliances
“Was over charged for my purchase but after talking to Stephanie the store manager I was able to get a complete refund to my debit card. All the employees I spoke with while shopping & when I had to return for the refund were very polite & helpful.”
“This review is strictly for the manager on duty when we were purchasing our items. Jeff! Your outstanding, you handle your business, and most importantly you help your customers. Your hard work is noticed and I appreciate you helping our family out with purchasing. We had bought a toolbox on 5/28 and came home to unboxing it and there was a dent on the sides along the frame (yes things like this do happen) but Jeff immediately handled the situation even during closing! I appreciate the hard work. You have earned our business.”
“The GM was very friendly and helped us tremendously! All the employees had smiles on their faces and looked like they actually were enjoying their jobs! Will definitely go out of our way to visit this location in the future.”
“John was great! My bed set is already coming tomorrow and I just completed paper work today :).John is very nice and has great customer service. When I come back I will definitely be asking for John.”
6AM - 10PM
1670 Scenic Hwy N, Snellville
Appliances
“Went to Home Depot tool rental in Snellville yesterday to rent electric floor scraper to remove some glue down wood flooring. Place was super busy but Mr. Walter addressed me and said I’ll be with you shortly. We walked to where the floor scrapers were and they were all reserved for pick up. Mr. Walter said there should be another one over here and began looking around. Sure enough we found it in another bay. Someone put it in the wrong place. Because Mr. Walter knew there was another one it made it possible for me to get what I needed. He simply could have said sorry sir they’re all rented out. I appreciate his attention to detail and customer service. I took the floor scraper back this morning and Mr. Walter was there again! He greeted me again and we checked the machine back in. It was very refreshing to encounter someone who was very personable and great at their job! Keep up the great attitude and great work Mr. Walter, you are the reason I will continue to use the tool rental department at my local Snellville Home Depot!”
“We preordered pebbles and lime and although they were not pulled when we got there (the text said it was ready) they had it out to us in no time! Corey pulled and loaded our order and he was super friendly and had us ready to go in no time! This is one of my favorite Home Depot stores”