-
December 2023 by Darrell Mobley
Armin gave me the best service that I've ever had at this location!Very thorough and made recommendations to me for my truck. Very friendly too!
-
November 2023 by Kristin Cochell
Conard, the Service Manager and the whole staff is Amazing! I had a crack in my radiator, found out yesterday, they were able to get a part after I called at 2pm today and I had my car back by 5pm. I cannot thank y’all enough for your kindness. It was affordable, quick and the experience and service shown at this place blows me away! Save yourself the trip from Express in Buford and take your business here! ? Thank you guys! We will be back!
-
November 2023 by Matosha Glover
I am truly grateful for the team at Express!THANK YOU SO MUCH for solving the issue I was having with my vehicle today! You guys are so welcoming and I genuinely felt I would be taken care of without being taken advantage of, which is rare in these times. Your customer service is IMPECCABLE and it deserves to be commended. I look forward to returning to this location for future service needs. God bless!
-
November 2023 by Regina M.
I will always return again and again to Express for my oil changes. Not only is service great, value good for the services offered, and efficient productivity at high and low peak times. What you may not know is exceptionally great is the attention to detail. My car indicated it was time for an oil change, but when we checked onsite, I had additional mileage to go. Instead of just changing and charging, my levels were thoroughly checked and shared with me, and we determined I could go longer before a change. When I mentioned an upcoming trip, the provider helped me estimate mileage so I wouldn't run over or go too long, either. I don't believe I have been to other service bays that had this much communication and good customer experience to make the best option for the customer, not just making money off the service. I appreciate that and will continue to return because of this extra customer care. The team at Express should be commended. I will go out of my way to come here first bc you can trust a good business. Thank you.
-
November 2023 by Hector H.
We have been talking our cars to the Mall of Georgia locations for years and never had a problem. The Dacula location location didn't check my lights, tire pressure, or horn. But they claim they did on the invoice. Highly disappointing experience!
-
October 2023 by Eres Rakowiecki
I've been here 4-5 times in the past 3 or so months for various minor issues on my aging Honda. Every single time i'm treated like a friend. Their prices are fair, they suggest what you need and only that, and they keep their space clean. If you need anything from tires to major engine work, give them a call and see if they can handle it. If they can, you wont be disappointed. Raf got me taken care of most recently and further helped make sure i'll be a lifelong customer.Services: Tires
-
October 2023 by R. Greenfield
After waiting well over 10 mins for help with just an oil change. I was told that my skid plate was damaged and I could not get the oil change without damaging underneath my vehicle. I then took my car to an experienced mechanic and they changed my oil with no problem!! Never coming back to this location again.
-
September 2023 by Janina Daniels
I have come here two weekends and have been able to get assistance from Jeff. He was very kind, communicated effectively, and was able assist with very expensive repairs by researching and finding the best discounts. I appreciate this a newly widow, now single parent. I will continue to use them for my routine maintenance needs.
-
September 2023 by Monalisa Njoki
Thank you for your professionalism and efficiency. You went above and beyond today. Just came in for oil change, but ended up checking to see that my car is safe to be on the road, as a young lady, I want to feel covered when I go to a garage without being exploited. Thank you for giving me that and you just earned a new customer.
-
August 2023 by Zen T
Great place for a drive thru oil change. It took about 30-45 minutes during a Saturday lunch hour.I have been here a couple of times already but wanted to leave a review; hopefully for improvements in the future. The check list or rather an "itemized" receipt that they checked off as "checked" or "customer ok'd" are not always true. Some things weren't checked but to mentioned that customer ok'd or marked as checked is not really OK. This is usually bad for people with little knowledge of car or car maintenance. I just hope that they will use this check list of theirs more strictly and mark them off truthfully. For example, today they did not offer me to step on the brakes, turn my signals, honk the horn, or turn on my headlights. Don't think of it as a complaint but rather an advice to improve the business further. And yes, I'll definitely come back as it can be convenience for a quick maintenance. Thank you for listening.Service: General repairs & maintenance
-
July 2023 by Robert Bentley
Been there numerous times since they've opened. Quick and friendly service every time. Night and day difference from the auto shop a 1/4 mile down the road. Much appreciation to Rich for getting me in and out under 30 min. And did I mention, they're actually friendly here and don't act as though you're ruining their day by coming in?
-
July 2023 by Jonathan Chandler
KY provided my family a high quality service when we stopped in for a last minute decision oil change. He was professional and knowledgeable. If he isn’t in management, he should be! Great Experience.
-
June 2023 by Charlie carballo
Making an appointment was really easy. My car needed a wheel alignment and rich took care of me. He also noticed one of my tires needed a new stud because it was loose. He gave me all my options. Fixed it and saved me a ton of money. I will definitely come back here staff is very professional and knowledgeable. I recommend this place for anything that your car needs.
-
June 2023 by Angela Nighbert
I had my oil changed at this location and the next day, unrelated to my visit, my original car battery died after five years. I called the shop and explained that I was stranded at a store and described my car's "symptoms". Out of the kindness of his heart, the manager drove to the store and did a diagnostic test on site. He got my car running and I was able to get my vehicle to the Dacula Express Oil Change & Tire Engineers for a new battery. Thank you for everything - you're the best!Service: Battery
-
June 2023 by callie long
Rich and Raf were super helpful, knew exactly what to do to fix my problem and got me in and out in 45 min or less. Rich came out as soon as I pulled in to see what I needed done and Raf was immediately fixing my tire as soon as he diagnosed the problem. Very happy with my experience!Service: Tires
