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March 2024 by Dale Parker
Great experience from pep boys. Tommy,Jt,Russell
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March 2024 by Kathy Newman
Getting flat tire on the way to work is no fun. Tommy ay PepBoys made my stressful situation into a pleasant surprise. Very professional
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March 2024 by maria orlowski
I went to Dacula branch, People here are very accommodating and professional. Fast service too! How I wished every place I walk in treat their customers like this.
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February 2024 by Jo M
The staff at the Dacula, GA Pet Boy location have consistently shown me kindness, which is why I rated my experience highly. However, I must express disappointment with the lack of consideration for customer comfort from Corporate HQ. While I appreciate the workspace provided, it's frustrating when it's rendered unusable due to harsh sunlight for half the day. Implementing shades wouldn't be a difficult or costly improvement, and it would greatly enhance the experience for valued clients like myself.
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February 2024 by Erik Van Nus
Quick and great service!!
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February 2024 by Kyana Bella
Walked into the Dacula Pep Boys and the two front desk guys were great, greeted me well! I had a flat asked them Pop in my spare tire and they were right on it. JT did the tire change he had me ready in no time.. Also another tire seemed low they went ahead and fix that up for me too ! car is looking great I’m back on the road thank you pep boys Dacula!
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February 2024 by George Georgalis
Pep Boys Duluth GA always gives great service.
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February 2024 by Joshua Lee
I’d give 0 stars, but the Manager named Lee was very professional, even followed up a few days later. but I can’t trust the mechanics there. Unfortunately, I waited over an hour in the parking lot for the store to open. Once opened, they promptly started my vehicle considering I had the first appointment of the day. Had 4 tires installed and balanced, that went alright. And an alignment. The alignment was horrible. Steering wheel had to be turned to the 9 o’clock position just to drive back to Pep boys.. I brought the vehicle back, just for them to over correct the alignment the opposite direction. Unfortunately at this time, it’s just very frustrating, after waiting almost 4 hours for work to get done incorrectly.
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February 2024 by Ann Vanderford
Outstanding customer service! They made the whole process very smooth and easy. They explained and showed me everything that was wrong with my tire/wheel and gave me plenty of options to choose from as to how go about fixing the issues. Will definitely be back in the future!
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February 2024 by Tara Ganas
Russel & Logan have great customer service!
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February 2024 by Rachel Desir
Allen was so sweet and so attentive. He was on his break and stilled helped me! Jackson was so attentive as well. He took the time to help me understand tire pressure and what to look for when my tire is flat. They were both a pleasure I love coming here! Those guys are awesome!
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February 2024 by Joseph Washington
The shop was very professional, timely and reasonable.
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February 2024 by Mitch Gaines
Do not use this location for any service. They stripped the drain plug on my oil pan and did not make me aware of any issues.
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January 2024 by Autumn Smith
Tommy and the rest of the staff were awesome and took care of my tire with quick and prompt service. They fit me in at the end of the night when they didn't have to. They went above and beyond and definitely earned a new client!! They will be my go to people with my next car maintenance!! Thanks guys for your help!!
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January 2024 by Gregg Barber
Best service.....fair prices
