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March 2024 by Gane'e Camilla
Bimi is a great Customer Service Rep. She convinced me into getting a 15 pro max and I absolutely love it. If anyone is looking to start their service with T mobile or they just wanna trade in, Bimi is the one to go to.
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January 2024 by CL
Great experience ! Jacob is the man you want to talk to ( I'm sure other associates are as great but my only experience was with Jacob). Super nice, professional, and patient. Knows his stuff very well.
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December 2023 by CC
Great experience ! Jacob is the man you want to talk to ( I'm sure other associates are as great but my only experience was with Jacob). Super nice, professional, and patient. Knows his stuff very well.
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December 2023 by Merlin gomez
The worst customer service. I have a corporate account and I haven't received an invoice for months. I have gone more than three times to get help and they don't solve it. I call 611 and it's the same thing. I am within my right to receive my bill and see that I am being charged. This is an abuse. Never have an account with this company. There are many others that provide better customer service. This is a total scam
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December 2023 by Darius Ardeu
Bimi was very knowledgeable and very helpful today. She was able to answer all my questions and she helped me with my concerns.Thank you very much
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October 2023 by Kofi Adjei
Every time I visit this location the experience is very pleasant! The team is very knowledgeable and friendly. The store manager Luearie has a great spirit. This should be anyone's go to location for cellular needs.
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September 2023 by Scott P
Super easy to deal with. Always have the T-Mobile Tuesday items in stock.
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August 2023 by Scott Parrish
Super easy to deal with. Always have the T-Mobile Tuesday items in stock.
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June 2023 by Cathy Romanick
The manager at this store worked a miracle for me! I was trying to port my cell from a corporate AT&T account to T-mobile and had logged 22 hrs with 11 AT&T representatives who sent me into AT&T stores 3 times, escalated to my corporate team who had worked with AT&T account management and had no luck. AT&T told me there was no way to go directly to T-Mobile, that I had to open a personal AT&T account first and even doing that they weren’t successful. My corporation gave me their account and PIN number to see if T-Mobile could figure it out and she did- in SECONDS. SO glad I’m not with AT&T!!!!!
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November 2022 by Candace Aaron
Que was sooooooo helpful at this TMobile location. We went to get my mom a new phone and while we waited for the number to transfer he conversed with her the entire time, with a smile. So thankful to have met this young man. Will definitely go to this location for all my TMobile needs.Thanks Que!!!!
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October 2022 by Rita Buchanan
Fantastic service from Rae, Corine, and Luearie. All were knowledgeable, patient, and friendly. I highly recommend them.
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September 2022 by Frankie N
Great customer service! They were very nice and quick with helping to fixing my service! I wasn’t aware it was time for me to upgrade, but Ms. Rae was helpful in making sure I understood everything with the updating process.
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September 2022 by Jorge delValle
Rae-Simone and Jacob were unbelievable. We had a negative experience at the T-Mobile location in commerce, Ga the night before visiting the Dacula, Ga location, and man did Rae-Simone and Jacob shine. They couldn’t have been more knowledgeable and helpful during the process. If I ever have an issue or need to upgrade again, I’ll drive the hour to their location to have them handle it. 5 stars all the way.
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September 2022 by Roberta Eberhart
The customer service was amazing. The smiles I was greeted with was enough but the extra care they showed took things to the next level. I will continue to visit this location for all.mh mobile needs.Special thanks to Rae and Luearie! You two are amazing!
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September 2022 by Mike Johnsons
Lue and Rae were amazing. Well trained and knowledgeable. The customer service was presented with a smile. Thank you ladies for everything you do.
