-
December 2023 by Jessie Lyles
These guys are #1 in my book 5 hours from home and took care of us fair price and excellent service ! Took us to downtown Dahlonega so we wouldn't have to wait while they repaired our car (same day service!) and then picked us up when they were finished. Thank you so much! Highly recommend!
-
July 2023 by Tammy Dreyer
Wonderful guys and top notch service! Highly recommend!
-
June 2023 by Wm Harrell
Roland the service manager was knowledgeable and very helpful
-
June 2023 by Jane Neff
I took my car in to get the heat and air fixed. Unfortunately they had problems finding a part. They went above and beyond to find the part. They replaced an actuator and my air is working. I was refunded for the other part that they couldn’t find. Owners and staff are friendly and professional. I recommend!!
-
June 2023 by Catherine Rogers
They do not have sufficient mechanics. The came to work on my daughters vehicle broke down and broke a bolt off because they did not know what they where doing. All they did was give her money for the part and told her that bygones be bygones and left them sitting there. with a 13 year old, my niece was there with them they haven't broke down since 1:30 today and it still broke down and left with the words let bygones be bygones. not going to pay for labor or nothing for somebody else to fix it because who wants them to pick something. I do not recommend the shop to anybody
-
June 2023 by Kimberlee Graham
They really try to figure out the problem and work to get the best price. I am happy with the times I had to leave my car.
-
May 2023 by diana dickerson
They were quite friendly, but I have to give 2 stars because they improperly installed a CV joint on my car. I had to take it into another shop to get the nut PROPERLY torqued down. I even waited a few days after getting it properly torqued to see if somehow it was the nut that kept coming loose. Disappointed after being referred here by a few different people.Edit: response to owner,I fully believe it was the nut your shop installed improperly, I saw the new shop torque it. Sure anyone can say it’s a loose bolt. Anyone could say it was a bad cv joint too. I’m gonna have to trust the shop that actually fixed my car though.
-
April 2023 by Eli Barrett
Called about getting my muffler welded. They got me in the next day and finished it the same day. The customer service was great. Great work in a timely manner. They also do discounts for teachers, military and college students. Awesome experience.Service: Exhaust
-
March 2023 by Mae Lindsay
If you want good and honest work, do not go here.Service: Transmission
-
February 2023 by Sawyer Davis
Great service and quick turnover! This will be the only place I take my car.
-
January 2023 by J.D. Sutherland
I could write an essay about my issues with this business, but honestly not worth my time. My biggest issue is I told them to do whatever they needed to do in order to get my car running.To start off I paid them $1,400 for some engine work and after several months they said they couldn’t find a part they needed… my girl found it in less then two hours so I haven’t the slightest clue how non of them could find it. Took my car home after I had them put the $600 part on I had to provide and not even 24 hours later my car died going up a hill no power at all after they told me it was running fine.I had a suspicion it was a bad fuel pump took it back and they confirmed it was most likely a bad fuel pump. They then proceeded after a lot of attitude from the owner to want to charge me an additional $600 for a $200 fuel pump I ended up putting in myself in less then 20 minutes; on top of the $200 I had to pay to have my car towed back to their shop after they said it was fine.It has now been about 2-3 months after I left Allen’s Automotive and my car is still running need I mind you not well it still has a check engine light and a rough idle with intermittent loss of power, but it is running which is more then it was doing before. The ONLY reason I’m giving them a 2 star and not a 1 is because they did actually somewhat get the car running.Honestly $2,200 and several months of waiting for a part I’m not 100% confident they were even looking for to get a car back that’s just barely running and plenty of attitude from the owner means I can recommend NO ONE EVER use this mechanic.This was only a summary of my bad experience and it still turned into a small essay absolutely unacceptable Allen. 2/10 Don’t recommend.Services: Auto engine diagnostic
-
October 2022 by Chelsea Sears
Always affordable and great friendly people and treat you like family
-
October 2022 by Austin Buice
I had been diagnosing a problem with my 4runner on my own for days and thought i had the problem figured out. Called these guys for advice and one of the techs helped me out with the couple questions i had and i was able to fix the issue thanks to his help. Solid guys and if there’s ever a problem that’s more than i can handle with my 4runner I’ll be taking it to them!
-
September 2022 by proverbs 9:10
They fixed my Jeep at a good price and did a good job
-
August 2022 by Ann Marie Sheppard
I had a weird noise and took my car here. I needed a new wheel hub assembly--they diagnosed the problem and had my car back to me just after lunch the next day! Helpful staff, great value and quick service! Thank you Allen Automotive Team!Service: Steering & suspension repair
