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June 2025 by Old Geezer Shadow
If I were to make a personal recommendation, I'd say go to the Dawsonville location. One of the tax pros there (an older lady) did not get my wife every deduction available for her self employment income back in 2020, and management appears to be harsher on employees there as opposed to Dawsonville, creating a less pleasant customer service experience overall.
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March 2025 by Al Alex
Mrs Beverly has done a wonderful job for me for several years now—Tried to book an appointment with her today and she’s all booked up. She’s very knowledgeable in this field and it shows.
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March 2025 by Austin Gerrell
Well after waiting more then a MONTH for Tina to look into my recapture tax I still have no answers. I’m trying to sell my home and wanted to figure out what I might owe in capital gains tax and recapture tax. When in for a consult gave her all the paperwork and she said “give me a few days” and two weeks later and no response so I called and she says “what do you need?” And then that she hadn’t even look into it at all. Completely forgot. She said she would get back to me and yet it’s been another 3 weeks. Unprofessional and I won’t be using or recommending this branch in the future.
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May 2024 by Denna McCartney
Beverly was very knowledgeable and what she didn't know for sure she asked a supervisor. She was friendly and helpful.
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May 2024 by Pete Alden
Stay away from DAWSONVILLE location on 400, people are incompetent and UNPROFESSIONAL, and GO to the DAHLONEGA location if you're looking for a PROFESSIONAL and COURTEOUS experience!
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March 2024 by Landon Louderback
Tina is awesome! She is always very knowledgeable, prompt and available to answer all of our questions. We look forward to her Tax Pro services every year. Thank you Tina!
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September 2023 by Suzy Nix
Unprofessional
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March 2023 by Demeka Maldonado
Very professional and experienced staff. Did taxes in a timely manner and explained as they went along!
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March 2023 by Jacob Hannah
Ashley was our Tax expert this year and last! She was very kind,answered all of our questions,and got us the best return possible! We'll definitely be with her again next year!
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December 2022 by Kayla Johnson
Do not make appointments online here, it means nothing. I made an appointment online 6 days ago, took the day off to accommodate the time available, drove 20 minutes to the office and waited 30 minutes. The office wasn’t even open today. Why did it give me a Monday 2:30 choice on the website if this location is not even open on Mondays?
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September 2022 by Christy Harris
I love our agent she is so awesome Mrs. Christina senior agent with over 17 yrs of experience! We was in very good hands and we r first time business owners and First time filing our taxes as business owners . Mrs. Christina was and is very helpful and she was very helpful in explaining stuff to us as well and she made it easy , and Mrs. Christina was very helpful also over the phone before we came to our appointment.
Dahlonega Georgia
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September 2022 by cody french
Great friendly people
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September 2022 by Jessica Parks
Beverly Smith is an awesome tax professional. I enjoy my time there! The money is a bonus! Lol!
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August 2022 by mpossible Djs
I love our agent she is so awesome Mrs. Christina senior agent with over 17 yrs of experience! We was in very good hands and we r first time business owners and First time filing our taxes as business owners . Mrs. Christina was and is very helpful and she was very helpful in explaining stuff to us as well and she made it easy , and Mrs. Christina was very helpful also over the phone before we came to our appointment.Dahlonega Georgia
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May 2022 by Evelyn Powell
I haven’t had to do my own taxes in 25 years my husband just took care of them for us because he’s a small business owner. So this year i called and made an appointment with a well known place in town to have my taxes done and even asked up front how much it would be and was quoted starts at $135, so me thinking mine is so simple it shouldn’t be over $135 by much. The tax preparer was super nice and knowledgeable and made the experience very easy for me, but charged me $335? I never said a word smiled and paid it but inside I was FLIPPING OUT!!! It took all of about an hour and was charged $335 I felt so sick? and cried all day over this. I just want to know is that a normal fee for a single person with just W-2 and a few other tax papers nothing out of the ordinary? I know people have to make a living but DANG!!!!! Is this the normal price or what??? I know in all the years my husband had our taxes done by the same lady in Dawsonville I know he never paid over $100-$150 and his taxes were very complicated being he was self employed and had to keep up with lots of deductions. Please just help me settle my mind it really took me by surprise and I’m friends with the one I made the appointment with she is super sweet and I’ve known her for years and I know it’s not her fault but I feel very taken advantage of so if that’s the normal going rate then so be it I’ll just live and learn to do my own taxes next year lol!! I’ll be sure to pass along my experience so no one else gets ripped off as badly as I did. It’s so sad because Ms. Nunez was so sweet but VERY EXPENSIVE!!