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September 2023 by Brian Cadenhead
They need more staff and tellers but other than that it’s a good bank.
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September 2023 by Cindy Elmore
The wait time to talk to a banker at this location is crazy. I have been on hold now for 33 minutes.
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July 2023 by Rachel Humble
Super nice, made opening a checking account really easy! Made sure I knew all the details and even helped me set up the app.
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March 2023 by Melissa Dobson
Wasn't really impressed since they couldn't help me set up a business account. We had an issue with the address and they just kept saying that they could close the account once it was processed. I ended up going to Wells Fargo in Cashiers, NC and they called corporate and worked out the address and got us our account.
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August 2022 by Caleb Naugle
Kenneth Coomer was super awesome to deal with! Very efficient and strait to the point! If you have any banking’s needs you should go see him! I know I’ll go back to him in the future!
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May 2021 by Robert Gallagher
Want to charge me to cash a check from their bank. If you have a Wells Fargo check you want to give me I will charge a fee to take it.
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January 2021 by Mark Tomcho
Always helpful and courteous! Worked with us in getting legal paperwork verified and took care of everything that was required. Great people!
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October 2020 by KG Grimes
The employees are kind, patient, and knowledgeable, I havent had an issue in the 3 years that I have used this bank.
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June 2020 by Michael White
Ben & The staff at this bran h are awesome!! Always happy for years with them!! Thanks!!??
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March 2019 by Pearl Quinn
For the past three years, I have regularly gone into this Dahlonega, GA Branch to purchase a money order. (Maybe monthly) Last week, Barbara who has waited on me MANY times said she needed two IDs if I did not have a debit card! Duhhh! Not everyone uses a debit card!! I told her I had never given more than my DL and no one had ever asked me for two IDs including her. Wells Fargo needs to concentrate on better customer service instead of giving energy to opening fake accounts. As soon as we cancel our direct deposits, we will leave this NOT CUSTOMER ORIENTED bank!
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January 2019 by Carlos C.
Although the personnel are friendly enough, it is extremely poor customer service to deny account holders use of the restroom. I will limit my interaction with this branch for that reason.
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January 2019 by Matt Barton
Good friendly staff, but cannot keep a working ATM. I go after hours all the time and has been broken the last couple times.
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December 2018 by Cassie
I always get the best service at this location. Everyone is always willing to help and they seem happy to be there. I highly recommend this branch!
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December 2018 by Cameron Cowart
All around from the tellers, bankers and the management team they are always very professional and always a happy to help when I need it. They are my go to location and they always remember me.
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December 2018 by Michael Hallock
The staff is friendly and wait times for a banker are not long. My only complaints are with Wells Fargo as a company and nothing against this particular branch. But they lose one star for their lack of a drive through ATM, very inconvenient.
