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February 2024 by Mercedes D
Hey guys inJUST LEFT there and when I say this dude scammed me I almost want to go have my husband file a report I went to buy a phone cash and start service I was already told what the price would be and when he quoted over 150 more than that I asked why and he said it was taxes and fees …now mind you let me tell you guys I had already declined the accessories .. so I’m sitting there waiting and chatting and come and trusting what he says it’s true so In the meantime he comes from around the corner and says “since your a new customer I’m going to throw in the case and screen protector for free both basically totaling an extra 200 dollars (that’s where it came from) I just got no,e and really looked at meh receipt I’m definitely going to dispute and get my money back and return the unwanted items he scammed and took my money for with out me agreeing to the items.im really asking my partner currently if I can press charges …Adam is foul and if your not paying attention he’s going to give you unnecessary charges don’t trust this store
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December 2023 by Lex Travers
Adam was the kindest and most knowledgeable rep that I’ve ever encountered!! Give him a raise!! A1 Service!’n
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September 2023 by Morgan C
Owner scammed me ! Told me I had to sign up for the $60 plan and add ons which came to $75 per month even though I brought in my own phone, already unlocked. And then acted like he wanted to save me money with the affordable act plan which would take off $30 monthly. It wasn’t until I called metro customer service that I realized that he lied and chose to put me on the most expensive plan. After the affordable connectivity plan it would then be brought down to $45 monthly. But after calling the customer service number they were able to sign me up for the $40 plan and get me approved for affordable connectivity making my payment $10 monthly. Guy is trash and had the nerve to talk to me about his daughter the whole time he was lying about my options. Shame.
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July 2023 by Dalton Denman (The Dalto)
Very friendly service and nice guy.
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November 2022 by Donald Gibby
The employee who helped us was extremely helpful and nice, more than expected. He helped us get our new phones and transferred all our information from our old phones to the new ones. He helped us save some money which we appreciated and answered all our questions. We were very happy with the experience.
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September 2022 by Karen Cook
This is a great place!! The guy who runs this place knows how to take care of you!! He is very helpful. Gives lots of free stuff!!
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July 2022 by KENISHA HILL
Horrible Experience I bought a charger that didn't work for what I needed it for and some rep told me accessories are non refundable which I know isn't true at all as I've worked in sales...Wouldn't help at all!!!!NEVER BUY ACCESSORIES FROM THIS PLACE!!!
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March 2022 by Heather Burdette
This man Alex is amazing he has always been good to me and my family he shows care and he always gives us more than we pay for. I'm a single mom and he always trys his best to help!
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January 2022 by Johnny Mera
Owner very cool. Always treat me right. Thanks
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December 2021 by mathew gianopoulos
The best customer service and the best prices and also he is the best in town and always help you with everything
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June 2021 by Matthew Schmick
Adam was a tremendous help to us when we walked in to see about upgrading our broken phones we've had for a year. He was attentive to our style and demands in quality of phones. He provided awesome customer service by being friendly and professional.We enjoy the coverage of MetroPCS by T-Mobile!
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June 2021 by Renada Mims
I'd like to that the customer service was out standing.. Thank you for your hospitality mr. Adam ...
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June 2021 by Irene Barcelo
Great service. I keep coming back!
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March 2021 by Tony Delagarza
Good and friendly
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March 2021 by Sa'Sha Adams
Adam(Store Manager) did his thing as always. I was in a few weeks ago when I broke my phone and was in and out in 5 minutes just in time for my interview. Then today he went over and beyond to ensure the greatest customer service and satisfaction. 61 Metro Pcs will be my go to from now on. Thanks again Adam ?