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February 2024 by Meghan Cohran
I have banked here for 20yrs. Merchants dr. Is my favorite branch, however I just got off the phone with Ms. Jessica, who decided to be a smart- elic to me because I simply was explaining something. It really rubbed me the wrong way..I don't need your attitude or your captain obvious statements. I think it was rude and poor judgment. I had to get off the phone before I said something rude. Maybe you should try practicing people skills since you deal with customers daily.
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January 2024 by Jessica
My son opened his savings account with Misty. She made the experience quick and easy. Thank you,Misty!
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January 2024 by brooklynb811
I have one word for you: LAZY! Lazy lazy lazy employees. They never have answers, they always want to blame anyone but themselves and finding an employee that actually Knows anything is a needle in the haystack! Do Not Bank with these ppl! These banks are filled with over weight women who want to doNOTHING if they can help it.
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December 2023 by Maurice luxury unisex Barbershop
This one branch on merchant drive is the worst bank you can ever go to the customer service is horrible they be yelling at you like you their kids no lack of customer care at all I don’t recommend you to go thereWorst worst worst customer service ?
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September 2023 by Doris Fargason
I have had several bad banking encounters over the last few months. Mostly involving the fraud department either closing down access when they should not have and NOT closing it down when they should have. Trust me when I say both scenarios were devastating. Misty Price at this Regions Bank location has been the one shining light through this whole disaster! She is calm, respectful, listens to the whole problem. Fixes what she can and gives great advice on how to proceed when she can not fix it herself. She is a long time associate and truly an asset to this bank and our community. Thank you for everything you have done for me.
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May 2023 by Ashlynn Carroll
We had an amazing experience with regions a few weeks ago, me and my boyfriend came in and wanted to open a joint bank account and missy was the best when helping us she made sure we understood everything with the account and answered all our questions we needed answered!
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December 2021 by C M.
The bank closed two branches and did alert their customers. Nthe problem is that the nearest branch that I could access requires 20 minutes (at best). To add insult to injury, when visiting one of the closed banks, the instructions told me to go to the new bank location. Went there and the new bank is not open until next week. The reason I was given by the representative is that they could not keep multiple locations open for a week or so overlap to ensure customers had access was because the cost of keeping the multiple.branches open would have come out of the same cost center. What a load of poor planning and nearsightedness regarding "saving money". Will be closing by business account with then next week.
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October 2021 by Travis Sweat
Regions is a wonderful bank...Cordial and knowledgeable employees who take care of customers quickly and efficiently. Friends.
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September 2021 by Thelma D.
Poor customer service. Repeated lies told to customers about having placed orders for debit cards. RUN from this SORRY bank.
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July 2021 by Helen Gabrysh
They do not cooperate with a Power of Attorney of an individual.
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March 2021 by Judy Towe
Awesome bank! But, misty is Great she goes above and beyond for you!! Thank you misty!! Every Thursday we go to the bank and we tell our dog Rambo let's go see misty he is so excited then covid hit? no more treats? please bring them back? Thank y'all and misty is the Bomb!!
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February 2021 by Loretta M
Very nice branch. Very helpful and friendly employees.
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January 2021 by Marla Mitchell
The ladies at this particular location is so friendly and helpful!
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January 2021 by Travis of Bickley
Regions is a wonderful bank...Cordial and knowledgeable employees who take care of customers quickly and efficiently. Friends.
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December 2019 by Quentin Dean
Regions wont release my dads check from our business so now we are stuck In Florida with no pay because they wont release our funds. I dont recommend regions for business banking.
