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September 2025 by John Schultz
You can call or go online and be moving in within minutes. I have several units as it's close, quick, and convenient. Thanks Storage Depot!
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August 2025 by Maren Mcadams
Save yourself from a headache and do not rent from here. We rented a unit online on Friday August 1st. It was super easy to pay them money but not so easy to get into our unit. They never sent the code to get into the unit itself. We called.. no answer.. we emailed.. no answer. Now it is Monday August 4th.. still no lock code and I have been on hold with their automated system for the last 12 minutes. I tried their chat.. it just sends automatic messages and does not help. There is no one on site to speak to to solve issues… over just a huge pain and not worth it.
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June 2025 by Natalie Ashford
I had a terrible experience with a previous company when it comes to pricing and hidden fees. Being quoted one price, seeing multiple prices on the website, and then when I arrived with all my things to be stored, I was quoted 5 times as much - for admin fees, mandatory insurance, and a lock among those prices - on TOP of being told their price would jump up 4 times as much at any moment so I needed to pay for multiple months up front because. When I called Storage Depot, I immediately asked them about any extra fees or anything that was not listed on their website. They were able to ring me up over the phone and tell me exactly how much it would cost for me to rent a unit. I then went online and paid! It was that easy! No admin fee, no mandatory insurance, and I got a free lock! They were very kind and helpful also. It's also handy because I can unlock the gate and my unit with my phone and the price was great. They do have a security fee, but it's only $5 at this location. I'd recommend them to anyone! 😁
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May 2025 by Pamela Keaton
Tried to rent a unit and no one was on the property to help. And suggested switching units if I didn’t like the one they were just going to give me
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April 2025 by Deanna Cobb
Very easy to work with and helped me. there was a big mixup and they were able to help me solve my issue on where to park my vehicle
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September 2024 by Jim Di Blasi,DC
Got the info needed.
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August 2024 by Talina Walker
Very friendly and gets things done for sure!
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August 2024 by Cary Willcox
So far very happy with new management company! Had some issues and they have followed back up and keeping me up to date with the problems. Thank you a breath of fresh air!
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July 2024 by Terra Burns
Thank you Ruth for all your help getting me back up and going
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July 2024 by JACOB SUDDUTH
Patricia was very helpful and amazing understandable and was will to go the extra mile.
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June 2024 by Donny Williamson
Never ever rent a unit from these people. They let you get robbed blind. Then put one of there locks on the unit and don’t reach out.
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May 2024 by Timothy Horton
Jobel the rental was quick and seamless
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April 2024 by Connie Williams
Cherryl was nice and most helpful when I had questions she was ver knowledgeable
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April 2024 by Lea Nicholson
I had a great experience with Fazi she was very kind an helpful treated me very well I will definitely be looking forward to having her help me again
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March 2024 by sierra
THIS PLACE IS THE WORST STORAGE FACILITY I HAVE EVER USED!! I have used several storage facilities over the span of almost 10 years and I’ve literally never had these issues with any other place. I’ve been charged for insurance through them several months in a row when I sent via email (and then proved I sent it) the coverage I already had for it. I had to call every month to continue to remove it. Then they make you pay a $10 convenience fee for processing a corrected payment when it’s free online (they claim they cannot correct it online). Lastly, when I finally agree to set up auto payment with a representative, it was never started so I had to call AGAIN to argue a late fee for thinking it was supposed to be set up. And let’s not mention how they give you a great entry price and then send you notices that their prices are going up. I now pay nearly double of what my entry price was and itll be a year this month. Nobody is actually present at this place so the only people you can talk to is a third party customer rep. SO ANNOYED! STAY AWAY FROM THIS PLACE!
