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January 2024 by Cyndi Fiore
We bought flooring for our entire remodel, prices could not be beat for quality products, great customer service (Dennis was amazing!) and quick affordable delivery!
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January 2024 by Eric Brown
Outstanding customer service and very friendly staff! The quality of their products is second to none! I will use Carpet express for all of my flooring needs.
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January 2024 by Ryan Sweitzer
Only brought half of my padding. We argued about it for a few minutes, turns out I was right. They did reimburse me but I feel like they completely wasted a whole day for me.
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January 2024 by sharon bowen
Ordering from Carpet Express was so easy and fast. Debra was so helpful and everything went great. I couldn't have asked for anything more. Thank you!
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December 2023 by Carol Strode
Wonderful experience as the customer service was top notch across the board from the sales associate to the warehouse employees. The product-flooring- is top rated and priced just right. I recommend shopping here for your flooring needs.
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November 2023 by Karl Seidman
Liked the salesman, Bryson, but the measurer seemed to be pushing getting new flooring in a bedroom where I want to relocate living room planking that is less than a year old.
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October 2023 by jim richards
Worked with Bryson on my carpet..he was great..quick to respond..the price itself was very competitive...very impressed with all..tu Bryson.
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October 2023 by Kim Newman
Fantastic! Lovely staff, great products, quick delivery! Highly recommend!! Thank you, Sonja...
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October 2023 by Bill Wolford
I needed a 12' x 6' piece of sheet vinyl flooring to match what I bought at Lowe's 2 years ago, and which Lowe's no longer sells. I found Carpet Express online. Jim sent me a sample. It was a perfect match. Their shipping department did an excellent job of packaging it, and it arrived in 3 days in great shape!
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August 2023 by Ray Baker
Everything was as expected. Prices much cheaper then I found locally even with paying shipping. Jim Young was a pleasure to deal with. Highly recommend!
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August 2023 by Kaylee Morgan
We love Carpet Express & their team! Suzanne always takes the best care of us! Great quality flooring, good pricing & wonderful customer service.
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August 2023 by Mitch H
I love my new vinyl plank flooring from Carpet Express! It has a very high quality backing pad and the Unilin snap together joints. I have laid lots of vinyl and laminate but, this is the best and easiest to install. The shopping experience was great , no pressure and everything was in stock. GREG Smith waited on us and we are very pleased with Carpet Express. I will definitely recommend them to friends and family!
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August 2023 by Stephen Hrubec
This company, 100s of miles away from NJ, executed perfectly on a custom sized area rug I needed for a master bedroom. Hands down, flawless in the whole process. Sourced the rug from the manufacturer, bound it, shipped it and I received it all within 10 days or so. Their pricing is very competitive, if not the best, and that includes a hefty shipping charge. Dennis is a candidate for salesperson of the year. Listens, explains, keeps you updated, returns calls, shares input - excellent customer service. Would direct anyone looking for carpet and area rug needs to Carpet Express, no questions asked. Great online find!
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June 2023 by Seven21 Designs
I had a house build and they did the initial install they had to come back and do some things. Sandra Cameron was beyond nice and moved quickly to get Dowin the installer out. They came the next day I am thankful for the communication and the prompt appointment. Dowin was very detailed in his work . I would work with them again in the future for sure!
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April 2023 by Andrea Green
On the positive note, flooring is good quality and installers were amazing. Sadly, the negative overrides all of that. It has been 3 weeks since the installation and we still do NOT have any transition option or finishing work completed. It is embarrassing to tell friends and neighbors that we paid over $10,000 before the work was done and it still is NOT finished. They viewed our home prior to working the new floors and had the proper time to be prepared. Brenda the salesperson is awful and Mike hands off responsibilities to anyone that will try to finish it. So, for now...we still have raw flooring in 3 spots and just waiting because they have our money and don't care.
