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December 2023 by ansel azuara
Not answering my calls ever during business hours making my payment late if you're not working fix the working hours please I see this as poor service
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November 2023 by Ebs Hernandez
They were nice and made sure to attend to my needs. The receptionist lady was super nice and helped make sure I left satisfied
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September 2023 by Edgar Rendon
Very helpful got me taken care of pretty quick the ladies dulce & zuleima at the front where great to work with despite a very busy lobby
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March 2023 by MARCELA C
Aurora is fantastic! I could not brag enough about her and everyone at Chad's office. Everyone is so genuine, knowledgeable and truly want to make sure your covered in all aspects of life. God forbid something happen to me, they have made sure my family is covered. So if you really want someone that has your back, do yourself a favor and go see Aurora!
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March 2023 by Omar Canales
Zuleima is the best! And extremely helpful, I recommend her to everybody for insurance needs!
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March 2023 by Stefani Tucker
I have my cars and house insured with them. Zuleima A. was Extremely sweet, helpful and informative. Zuleima and Marcela were very quick with getting all the quotes, explaining everything in the policies and setting me up. Completely happy and satisfied with their customer service. Always so nice.
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March 2023 by Delia Esquibel
great customer service! Always see Aurora for insurance needs... great rates!
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March 2022 by Cheryl Gentry
If you need an agent who will make changes, call you back, etc. this is NOT the agent to use. I wanted to add a vehicle and called at 11:15 am. The person that answered the phone couldn't help and was going to have someone call me back. I never received a phone call. Finally had to add by using the 800 number at 3:15. I was told agent's had been out to lunch - 4 hour lunches?I called at 9:00 am on Monday to issue a complaint with Chad Painter. I left a voice mail for him. He never bothered to call me back. Guess he gets lots of complaints and didn't want to here more.I have changed agents - hopefully the next one will at least have the courtesy to call me back.
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March 2022 by Gina Higginbotham
These guys are great! They work to give you the best rates possible. I have our home and 3 vehicles with 2 of the vehicles having full coverage and the rates are affordable.
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January 2022 by ana
very helpful, great customer service, friendly, and just wanting the best for their customers!
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January 2022 by Victoria & the boys !!
State farm is great, they have great customer care and make sure they give the best quotes. Aurora, my agent was very helpful, sweet, and explained everything to me very well, deff. recommend her as everyone’s agent she’s great and finds you the best quote.
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January 2022 by Jorge Gonzalez
I’ve been with StateFarm Chad Painter for many many years and I’ve never had an issue. Reason I’m still with them is because of the great staff! They are very knowledgeable and professional , I know I’m in great hands.
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December 2021 by Andy Garcia
Great service especially front desk very respectful and helpful. This place goes out their way to give you a very good quote for anything and I really appreciate my agent Liz I highly recommend her she’s helped me a lot.
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December 2021 by Laura Hernandez
Zuleima was very understanding and helpful, so lucky she was the one to help me!
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December 2021 by Luis Hernandez
Aurora Benavides helped me out with my problem and was very helpful and nice.
