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November 2023 by Sharyn Engel
Due to water damage in our basement home, we spoke with Chris before driving out to Carpets of Dalton. He was helpful, funny, and it “seemed” we’d be in good hands for carpeting. We chose a few samples and he was ordering them to be mailed to us. It took awhile, and we got ONE of the samples. When I called him he actually yawned, knowing it was me because he’d already told me he has caller ID, as he answered his phone. We think his tune changed when he saw the size of the amount he THOUGHT we’d be ordering. What we never got the chance to tell him was that we’d decided to buy carpet for all 2,000 sq ft. He never knew because we never got our other samples and calls weren’t being returned. His installer that he recommended, Jason in Atlanta, answered my call right away, said there was a crew right by us and they’d come measure in the next day or two. Never heard from him again. I called and texted and he said, oh yeah, lemme check with the guys now, and they can get there today. Never a word back. So two flakes obviously working (not working) together on being flakes, I texted them both to just forget it, we’re going with Flack’s Flooring, who had our carpet installed within THREE days!!
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November 2023 by Bill Brown
We found some really nice carpet at a good price.
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October 2023 by Thức Cao
If we are able to give "0" star, then I will. We have ordered and paid them 3 weeks ago. On the day we come to pick up the products to begin our project on the date they promised. They said they didn't have the product and acting very impolite. NEVER ever trust this business again....beware of the guy who is name Terry Palmer!!!! he talks like street ganger and absolutely not as a claim manager as his title said!!!!
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October 2023 by Yong Mi
We visited the Carpets and Furniture of Dalton because they sent us a sales pamphlet via US mail. The advertisement should have stated that it was a huge floor model sale. It seemed like that was the case. We were about to purchase. We were told that all three of the furniture we liked were not in their warehouse, but they could order them with an additional two hundred dollars. Floor models with stains or scratches are available for purchase without a return policy.We observed a lot of staff doing nothing except sitting around chatting with each other and ignoring customers. The salesperson on the floor was the only one who was friendly and working. A staff member waved me away with a hand gesture, indicating that the next sales window could be of assistance. She was occupied with chatting and eating with a person who was sitting behind the sales window.
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October 2023 by tripeast
I have never written a review but Carpets of Dalton was a revelation! I was having so much trouble finding a reputable dealer, tried Costco and a few design firms but as months dragged on I still had no carpet. Finally, I remembered driving and seeing C of D on the road on the way north on 75. There was every quality of carpet and pad, plus gorgeous furniture (who knew) and a huge literal "showhouse" to get ideas from.Jerry was very very helpful and patient with my mother and even helped us find and helped us with a quality installer after I ran into trouble trying to find one near me.I can't say enough good things and I could not be happier with my very nice carpet. Thanks Jerry!
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October 2023 by Nicole Parrott
Randy was awesome! We would recommend going here over any of the big box stores like Lowe's or Home Depot, you will not regret it!
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October 2023 by Kathryn Hill
I am revising this from 4 years ago, this company has changed hands and I am unsure of the direction they are going. It is extremely evident from the new management team and the dissolved design department. Over the years (since early 2000) I have shopped here without disappointment. It is sad to me to see an outside of the area team come in and sell off what was built years ago. I wish their older employees well and I hope the new outside of the area owners will continue in the same fashion as owners in the past.
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September 2023 by Kathryn Hill Laurance
I am revising this from 4 years ago, this company has changed hands and I am unsure of the direction they are going. It is extremely evident from the new management team and the dissolved design department. Over the years (since early 2000) I have shopped here without disappointment. It is sad to me to see an outside of the area team come in and sell off what was built years ago. I wish their older employees well and I hope the new outside of the area owners will continue in the same fashion as owners in the past.
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July 2023 by L Bennett
Walked in asking for LVP with pet friendly, kid friendly,. I wanted to be able to use steam vac to clean and dog nails not scratch it. Was shown one section only. Salesman was friendly. But didn't recommend anything else. Also had a list to set up our own installation but that's up to us to set up. Doubt we will choose this for flooring. But will look next time I buy furniture.
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June 2023 by Selina Hewatt
They have some Fantastic furniture.
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May 2023 by Shyam Bhatter
A bit disappointing for me. Looking for some breakfast set options- not even one option! There was Confusion about where the sale event is. Comparatively smaller selection. May be it was the first day?
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January 2023 by luis ortiz
David was a huge help. Will buy any and all furniture from Him, Very professional Salesman!!
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December 2022 by Shery Kearney
Erin helped us find the perfect tile to go with the vision I had for our guest bathroom renovation. It was such a pleasure to work with someone who was knowledgeable and creative. We found a great look that was underbudget.
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October 2022 by Marge Crawford
Erin (in tile) and Randy were incredibly helpful, making things happen even with a substantial delay. Always patient. Got it done. Thankful for Erin’s creative flare, putting together a unique tile experience.
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May 2022 by Robert Foster
What an impressive store!! It is massive with other types of flooring and furniture... lots of furniture, too!! We were wonderfully served by Ryan, who helped us make a decision on new carpet for our LR. Great price and an overall extremely satisfying experience!! Thank you!