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March 2022 by Jordana Elizabeth Swanson
I placed an order and the store cancelled it without warning. They then replaced my order and never notified me. I spent money elsewhere and waited for my reimbursement. Five days later it did not come. I called the number in the email and wasted my time with them as all they could do is restate what I had already told them. I called the local store and was told they already replaced my order. I let them know I went elsewhere and I wanted a refund. They told me it would be another 3-5 days. They called me back and said that the only way I could get the reimbursement was if I came into the store. So now I have to make a trip out of my way to get reimbursement. This is ridiculous!!! Looks like I’ll be going to Lowes or a locally Ace Hardware.
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June 2021 by Tony Headrick
Love shopping here. Mainly cause of the Ryobi line of products they carry.
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May 2021 by Earl Walker
Try to buy a dryer and washing machine Saturday. I couldn't get any floor help. I would not recommend this home depot, to anyone!!!!
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May 2021 by Dons Baby
Love the garden center!!Got what was needed however due to the petroleum cyber crisis... prices are tripling!!! ?Bought wood and some hingesOver $300...Lumber size are supposed to be 2×10 are actually 1&3/4 by 10 & half... aggravating to do extra work (hand saw) if the measurements needed are 10 pieces of 2x5sThe store shelves was full and alot of options to choose from.Again...LOVE the garden center!!Posted May 21.2021
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May 2021 by Terry Lynn
Plants were healthy looking and well organized and labeled by sun vs shade, perennials vs annuals, etc. Well done!
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May 2021 by Evan Anderson
Generally I have had good experiences with this location. Usually have what I need and do not run into the problem of not being to able to find an employee to help find something. I have talked to some truly knowledgeable people there.
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May 2021 by Teresa Hammontree
Have visited home depot often lately doing some chores around the house and the service was extremely exceptional . The associated was quick to help me locate what I need and was able to get help..
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April 2021 by K Lorello
Very well stocked, good selections and helpful friendly people. We bought wood supplies for privacy fence here. Good values.
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April 2021 by Amanda Jones
I usually LOVE Home Depot, but I am disappointed today!I was scheduled to have my house measured for carpet. The only day available for my area is Tuesday, so I paid $35, arranged my schedule, and got on the list. I received a call on Tuesday morning confirming that contractor would arrive at 1pm to measure. The guy was a no show! No call. No answer when I tried to call him back.....super flakey and disrespectful of my time.At 2:15pm I phoned the store to cancel the measurement and request a refund. I was told that the (missed) appointment would be cancelled but that I would have to return to the store to receive my refund. I do not feel like I should have to drive back to the store for my refund since I am not returning a product.*The whole reason I had decided to go with Home Depot for the (more expensive) carpet install was because I thought the process would be more convenient than buying carpet locally and selecting an installer. Wrong!
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March 2021 by James Franklin
I came into the Dalton Georgia stores Shugart Rd. to purchase new exterior doors as well as storm doors, when I got to the department I seen a individual wearing a Home Depot uniform sitting at the computer in front of the door section as I started to ask them a question they seen me making eye contact and hurried off. I walked around trying to find anyone to help me for about a half hour before I eventually gave up and decided that I would give my business to someone else who wanted my money. I sincerely hope the next person that comes in doesn’t have issues like this or they will not have much follow up business.
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September 2020 by Shawna Hogg Farmer
Don’t buy any appliances on clearance. They will not deliver. It’s sad that an older couple has to find someone else to pick up an appliance and deliver to the house. I will never shop here again!
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August 2020 by Johnny Bonds
Wanted to buy damage garden hose reel didn't want to work with me
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August 2020 by Sandra Smith
masks being available if wanted to use. associates are helpful. dont enjoy self checkouts
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August 2020 by Sandra Gail
masks being available if wanted to use. associates are helpful. dont enjoy self checkouts
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June 2020 by gablueangel66
Found everything I needed.