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December 2023 by Greg T.
if I could give zero stars I would have... I took 1994 van I was getting ready for trip across the country took it to Helton they quoted new tires new brakes break line and a tune up.. long story short the only thing that they did right were the tires... I broke down in Memphis and had to tow it to Texas.. I found honesty mechanic they found I was charged for work that was not preformed the original plugs and plug wires were still in the van ... brake master cylinder was bad and not replaced.. it cost me 800 for the tow to Texas and then 2300.00 to fix there mess... they are dishonest and I will never ever do business with them ever again... I did get some satisfaction several months later I went in to there shop and confronted them with the bag of parts on a busy Friday after noon ...
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November 2023 by Aliese Showard
This place was recommended to me by someone in my Jeep club. Hands down one of the best places I’ve been to. Customer service was awesome. Eddie was very friendly and knowledgeable and the owner, Chris, was so accommodating and really took pride in his business. Prices are on point and they were great with communication. I ordered Nitto Ridge Grapplers for my Gladiator and I couldn’t beat the price or service I received. I will definitely be a repeat customer and have already recommended them to several friends.
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November 2023 by Jordan O.
Have a 2020 Camry se 2.5L 4 cyl got an oil change not too long ago and just recently went to crank my car and seen oil pouring out everywhere under the car. Had it taken to Toyota to check everything out had the wrong oil filter put on first of all and no oil drain plug gasket big waste of money.should get a refund and money for the dealership to fix it.
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October 2023 by Chris E
Very nice people, I ordered tires and the next day I had an appointment set up to install them. I did not have to wait a week for the tires to be delivered like some other places. I thought they had very fair pricing.Overall, I would reccomend them!
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October 2023 by Crissy Lively
Always choose Helton tire! They are great to do business with!! They do right by the customers and always do great work! They are super friendly as well!! They we’re balancing my tires and noticed where local Toyota place bent my dust shield where oil gets changed and they worked and tried to bend it back to original shape!! I definitely recommend them..
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October 2023 by Anna Kirkpatrick
Man I can’t say enough good things about this place. I just moved to the Dalton area and have a 2019 Tacoma that I treat as my child. I do a lot of off-roading and traveling for my hobbies which requires a lot of maintenance. I recently got new suspension from Helton, and it was such a pleasant experience. First, the business is so cute and has such a homey feel. Brian listened to my concerns and knew exactly what I needed and sold it smoothly. He knew exactly what I needed. Colt was also very knowledgable and friendly and made me feel at home. My new suspension makes me feel like I’m in a brand new truck, and it handles so smoothly on the crazy trails I take it on. I’ll be back for all of my service needs from here forward.
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October 2023 by Joseph Carroll
Colt Helton went out of his way to help me with a slow leak in my tire. Turns out it was a sewing needle stuck in the tire. He had it fixed in less than 20 minutes so I could get back to work. I asked how much I owed. No charge just give me a 5 star review he said. If I could I'd give you a 10 star review. Definitely will be doing future business with you Colt.
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October 2023 by Jessica T.
Very poor customer service. My first and last visit there. Definitely won't return.
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September 2023 by Grant Studdard
When I pulled out of the office earlier this week my tire pressure light immediately came on. I pulled into Helton to have them take a look at it and they found a screw causing an air leak. I was in and out in 20 minutes and enjoyed the atmosphere and conversations inside while waiting. Will definitely be back in the future!
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August 2023 by Karisa Kaye
Love this place! Colt and his crew have gone above and beyond to make it a friendly, approachable business atmosphere, with prompt and professional service. Honest, forthright, quick to help. Highly recommend Helton tire for your automotive needs!
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August 2023 by Angie N
Colt is absolutely phenomenal. Helton Tires and their customer service is, hands down, the best around Dalton and all the way to Chattanooga. SUPPORT LOCAL!!! They are great hearted people and do SO MUCH for the community too!!
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June 2023 by Elizabeth Hernandez
I had a coupon for a free oil change and I’m so glad it brought me here. The atmosphere is amazing! Cleanliness, great music, cool vibes, etc. All the dudes inside were respectful and kind. They did a minor inspection overall to keep me in the loop about what’s going on with my car, which I greatly appreciated it! Can’t say enough how much I enjoyed my time here just waiting haha. Check these guys out! They are expanding and have a second location down the road as well!
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June 2023 by McKenzie Stahl
Can’t say enough about how awesome this local business is. I’ve lived in this small town for years and years, but never visited Helton Tire until yesterday. I was overwhelmed how friendly Bryan Duke and Colton Helton both were to make my visit quick and simple. I loved atmosphere of the lobby, the exquisite lighting in the bay areas, and the super awesome pink flamingos. After being in the heatwave outside, the lobby was cool and refreshing as well, it is equipped with plenty of rockers to enjoy while you wait. Most definitely will be recommending Helton Tire to all my friends and family, and will continue to do my business with them. It’s nice to have a small town business who really cares about the community, and who gives back to the community. If you haven’t already, go check them out and ask for Bryan or Colton! ??
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June 2023 by Marlene F.
Not my first visit to Helton Tire over the years. Not my first review . I'm always pleased with the work , the friendly staff and even the cost . Will NOT take my car anywhere else . Thank you guys .Been in business for many years. The way you treat people is old school . Thank you. keep it up
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May 2023 by MiMi Cross
They tinted the windows to my 2022 Hyundai Santa Cruz. Great customer service and very easy to book an appointment for a Saturday morning. Complimentary ball cap was a bonus!
