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March 2024 by Phil McNeil
I cannot express enough gratitude for the incredible service I received at the Hilton Garden Inn Dalton during a recent emergency. As circumstances forced me to seek accommodation unexpectedly, the staff at this hotel went above and beyond to assist me.In times of crisis, it's often the small gestures of kindness that leave the biggest impact, and the team at Hilton Garden Inn Dalton exemplified this with their unwavering support and hospitality. I cannot thank them enough for their kindness and professionalism during a challenging time.If you're ever in need of accommodation in Dalton, look no further than the Hilton Garden Inn. Their exceptional service and dedication to guest satisfaction are unparalleled, making them deserving of the highest recommendation.
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March 2024 by Melissa Swafford
Lovely hotel. Minimum noise disturbance.Rooms: Nice clean roomsWalkability: Easy walking distance to multiple restaurants.Food & drinks: Breakfast was delicious, hot and cold.
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March 2024 by Kay Armstrong
Noteworthy details: Too expensive.
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March 2024 by Todd Hillmann
Main issue was, we wanted to get food in their restaurant/bar at 8:30pm and the kitchen was closed on a Friday night.
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March 2024 by Stephani Alsop
The staff is overall very rude at this
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February 2024 by Steven Coxwell
Room was clean and very spacious. Staff was pleasant and there was coffee available in the lobby. Only issue was due to holidays there was no breakfast the day we left. There is plenty of gas and food options at this exit... Easy on and off from I-75.
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February 2024 by sofia ortiz
No good, they told me that they were going to return my deposit, which they ask for when you pay and they haven't returned anything to me. The coffee machine didn't work and there was no breakfast included. No good.
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February 2024 by Maria Martinez
I'm so sorry I have to do this, I never had a bad experience at any of these hotels before! This is the first time! Our room was very updated, the carpet was stained, and I didn't complain until our 3rd day when my sister decided to use the extra pillows and blankets that night, in the morning in our 3rd day there she complain about the pillows! They weren't clean. They had a bad smell, and also I saw a few bugs crawling on the ceiling of our room. It was bad. So we decided to check out early. This is for the cleaning crew and management. Please, all we want as tourists for our rooms to be clean, I pay good money for that! come on, you guys, this is HILTON.
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December 2023 by Roger Brown
Everything was great except the pool was closed for maintenance of some kind and instead of locking the doors they put up a very plain sign that we didn't even see. The hot tub was just starting to get good and hot and making our backs feel so much better and they told us we had to leave.
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December 2023 by Geraldd Williams
I was upgraded to a suite!!! It's huge, clean, and has two rooms separated by a door, so if I had someone with me, I could continue to work and not disturb them. Two tv's a fridge, microwave and a Keurig. There is plenty of food and retail shopping just moments away. But if you don't feel like leaving, there is a restaurant with a full bar right downstairs. They also have a gym, indoor pool, business center, and conference rooms. The front desk was friendly and helpful. A great choice when in Dalton.
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November 2023 by Ava Madigan
Wonderful customer service. I actually got a high five from the gentleman who checked me in, which was a pleasant first! I can't gush enough about the comfy bedding. Each time I called to the front desk, they answered promptly and provided excellent assistance. Check out was also easy and fast; I didn't have to wait for them to look up anything on the computer. The gym was decent. I would've preferred they also have a bench but it was ok as far as hotel gyms go (not the worst but not great).Rooms: The bed and bedding were so comfy and plush and cozy!
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October 2023 by Carolyn Duncan
We arrived about 7pm after driving all day and had no reservation. We were greeted warmly at the front desk. Our room was wonderfully comfortable. Very clean!Ate dinner in the restaurant. The bartender and server were both delightful and welcoming.We would definitely stay there again if we were in the area.
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October 2023 by Barbara Kot-Mitalo
Never write reviews, but this hotel was disgusting!! The carpet was filthy with visible stains. Bathroom was not cleaned well at all!! If you are going to have full size shampoo and body wash in the shower at least wipe off the old spills from the bottle. The bedding did not feel or smell fresh. I slept with my clothes on as I didn't want to touch the bedding. Garbage cans overflowing in the vending machine and lobby area. One of the worst I have stayed in. Only positive is location as it's literally next to the freeway.
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September 2023 by Charles Holsey
Reception upon arrival was awful, felt unwelcome. We were not given the traditional Diamond Members welcome and review of benefits. We were told that we must pay for breakfast by breakfast staff with a not so friendly tone. We are Diamond Members. Had to review benefits of Diamond Members and call the Front Desk for clarification. Then only allowed for one credit, we were a couple. We have always gotten two credits in the past. We will never stay at this location again when traveling.
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August 2023 by Tiffany Shaver
Just stayed a couple nights at this hotel. It was great until we checked out and left. They tried charging us $150 for food on the carpet and I made sure to clean the room up to be nice before we left. I also took pictures to prove that the room was clean. The maid must have spilled something and is now trying to blame us for it. We will never stay at another Hilton Hotel EVER because this is not the first time they have tried this to us. We could have said something about the hair and nasty yellow stain that was left in the jetted tub or the stains that were already all over the carpet but I didn't. Now I am calling them out for trying to steal money from someone.
