-
February 2024 by Larry B
Where do I start? I searched high and low looking for the best place to have my iPad screen replaced a couple months ago and called around checking pricing and settled on this place for just $75. After getting it back, I didn't notice it right away but there was debris (lint and fibers) under my screen after the replacement. They offered me and told me that I had a lifetime screen replacement'= on my iPad. This means that they cover the parts or labor if anything happens with it. They never told me about a "15 day workmanship" window that they have until today when I went to take my iPad back over to them to have them clean under the screen. The guy told me that it would be $40 for him to lift up the screen, wipe it all down and put the screen back on. First of all, they didn't even do the screen right, because the bottom right edge has a small 'gap' in it and it is not sitting down flush as it should be. Second there is lint under my screen for which is annoying to me because I see it all the time when I'm using my iPad. The guy told me that he would be willing to do it 1/2 off for $20, but he still had to charge me for it. I told him that it's a workmanship defect and that I am not paying for it and they need to honor their 'lifetime warranty' on the screen and fix it at no cost to me. He said that he was not willing to do that and would not be doing that and that I would have to pay him something in order to have it done. I told him I'm not paying him anything as it was not right from the start and he tried to blame it all on me and then tried to use a car analogy about driving a new car off the lot and then coming back a month or two later to try to get your new / used car fixed at no cost. I told him it's not the same thing and that he offered me a lifetime warranty for which I want to take advantage of and he doesn't want to honor it and wants me to pay for another repair. I told him it wasn't happening and that he would be hearing from me again. My actions start here with my reviews to let others know about this place.I live in Chatsworth, about 20 minutes from Dalton where I had the screen replacement go and I don't always have my iPad with me when I go to Dalton.Do no take ANY of your devices here, do not purchase anything from this store and do not recommend this store to anyone. They do not care about their customers, they do not honor their supposed warranty and workmanship that they have on their screen replacements to ANY extent. You don't receive anything in writing for the warranty and that was the first mistake. They just verbally tell you and then don't honor it when you have a 'claim' for it.Please heed my warnings and stay away from this place and urge everyone you know to do the same. You will be mistreated! There are several other places such as CPR and My Tech Bench in Dalton to take your devices for which I will do next time for sure, even if I have to pay more!This company continues to threaten me and claims that I'm lying. I wouldn't have wasted my time and my energy to write all of this if it were not true. They are very unprofessional and love to call names and cut people down as you can see in their responses. Is this really someone who you want to do business with? Just look at what they wrote in their response. Their response speaks for itself."Response from the owner:Larry if you wish to continue to promote your false agenda and review of “lifetime warranty” which we never have offered and we provide accurate proof on how you’ve lost revenue for our business you will have to formally pay us a yearly residual fee for lying on our companies behalf! you have been warned if you continue you will have a summons to answer to! Thanks have a great 2024 liar! -JOHN :) . Your review is all a lie and we will honor all our work that is considered a company part failure within 15 days. We stand by our name anything past that time frame is subject to a service cost
-
February 2024 by Rolando Rolando
These guys are in the smile business and they're nota Even dentist! But each time i come to pickup a phone i'm always smiling they results
-
February 2024 by Trent Brown
After dropping my iPhone in water, I thought that it was done with, and I'd lose all of my photos. Luckily, that wasn't the case. Irestore successfully repaired the phone and even took extra steps to ensure that it was working properly.
-
January 2024 by Clint Hall
John helped me out today with my charging port. Thank you John.
-
January 2024 by Jose Zamora
Went in to repair charging port on my stylo 5. Gentlemen there repaired it quick and very reasonably priced. He was very courteous and polite. Kept conversation with me the time I was in there waiting. Great place.
-
January 2024 by Anthony Harris
The best store aka irestore !!! Only way to remember the only place I come i tell all my folks
-
January 2024 by Juan Francisco
When I think of iRestore I think of “the best store” because they really are a great help! Lifesavers at least 10x!! With my iPhone/androids even little questions! They always happy to help!
-
December 2023 by Michelle Burnecke
Alex did a great job fixing my phone. Great to deal with
-
December 2023 by Richard Call
This is the only place I'll ever go to !! Trusted them w my business now over 8 years now
-
December 2023 by Zoila Santizo
No one else compares to irestore always 5 star service
-
December 2023 by Joaquin Gonzales
John is the best in all dalton 10 years coming back with the
-
December 2023 by Martin Alaniz
The best of this!! 5 stars
-
November 2023 by Maria Aguilar
Glad I cash here every other place seemed likely to try and RIP me off but multiple friends and family at church Reccomended restore very highly
-
October 2023 by Brian NoiSy
Experts in all iPhone repairs! Been coming here since I had iPhone 6 and they’ve always done magic!! At a fair price!! Today they fixed my 14 pro max! FAST FRIENDLY and cost effective
-
October 2023 by Gabriela Salazar
Worse place to fix any IPhone. He told us, he could fix the phone and make it brand new for $260. If we wanted just the cosmetic part, then it would be $140 only and ready within an hour. I came back 2 days later with the decision to fix it all. He said then $280. I reminded him of the previous conversation, so he agreed. It took him around a week to act like he had fixed it. The phone literally turns off by itself every 4-5 min. He took our $ within 3 min. I brought the phone back and now he is asking for more $ to fix the phone. This guy is just taking people money. DO NOT USE HIS SERVICES!Major discount?!!! We never asked for one. This guy is full of it. He said he will leave the phone brand new and fyi phone didn’t have water damaged. It was just dropped several times without a case.
