Mapco is highly praised for its cleanliness and organization. Customers often mention that it has the cleanest bathrooms among convenience stores, and the store itself is well-maintained and tidy. The staff is friendly, professional, and helpful, with several reviews highlighting the kindness of employees who provide excellent customer service. The store manager is seen as attentive and on top of everything. Visitors appreciate stopping there for various needs, especially praising the bathrooms and customer care. However, some customers are disappointed with recent changes to the coffee, feeling that the new standard is not as good as the previous brewed coffee and expressing a desire for the store to maintain its original quality. Overall, MAPCO is regarded as a clean, friendly, and well-managed store with excellent service.