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November 2023 by Google user
I came in for an oil change and as always there is usually another service suggested but quite frankly I have to be discerning because repair costs here seem to be exceedingly on the high end. but as far as quality work I have no complaints. just can't afford all suggested repairs at once. I really like the assessment done via video by the mechanic both under the hood and under neath the car. top notch. and props to the mechanic. he did a good job explaining everything. overall I still have to give them five stars because their service is worthy of it.
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September 2023 by Asa Bush
Zac was awesome. The entire team I dealt with was Awesome. Nacho was very helpful with getting me extra coverage for my vehicle. Zac met us outside as we were driving around the lot looking for vehicles. I had my eye on a vehicle but he was able to get me in a Rogue for nearly same price. I'm super happy at my car and service is top tier.
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September 2023 by Simple Man
Friendly, no pressure sales staff. Facility was nice and accommodating. Time at dealership was a little lengthy, but we made the deal and I am enjoying my new Nissan Titan.
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September 2023 by Katie
I went with a friend for his car buying experience and was blown away by the awesome customer service of the ENTIRE team, and I didn’t even purchase a vehicle. Zach is an amazing salesman who definitely listens to his customers, is very personable and absolutely no pressure when it comes to buying a vehicle. Nacho, their finance guy is amazing as well, very friendly and down to earth. If you’re looking for a vehicle of any make or model I would most definitely suggestion Zach at Mtn. View Nissan of Dalton. Hands down worth the drive, especially if you’re coming from out of town like we did.
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August 2023 by Emma Eakley
Called on Friday to set up an appointment for the next day to see a car. If it ran great we were going to buy it. We drive a hour and 40 minutes to get there for them to tell us it was sold this morning. Also looked on our personal phones to find another vehicle there that would be in our price range with not much help. Salesmen asked us if we would be interested in anything else let them know a vehicle but ask if there was maybe a wiggle room on it. He replied there was not. Atleast he let said since you did drive here I would like to help you with gas for the way home. It's sad that even if you make an appointment they do not care. I have went to many dealerships that would say we have someone coming in today to look at that vehicle. Very disappointed.
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August 2023 by Scott White
Our salesperson was Desmond Law. He was wonderful to work with. Very friendly and gave us a relaxed and no pressured feeling. He was very professional as well as personable and easy to talk to. Ben and Melissa in financing were wonderful to work with as well. Helping us in whatever way they could. Highly recommend!
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June 2023 by Max
Great place to buy a car. I will be buying another vehicle from here in the future. James was a wonderful salesman.
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June 2023 by Lisa Little
All the service members are so professional and polite. I really appreciate their hard work to keep my vehicle in top shape and working safely. Sonny is the best and I really appreciate his leadership and patience getting me fixed up when I come in with my car. You guys are wonderful!!!
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June 2023 by Dena Caudle
This was my second car purchased from Mountain View Nissan in 5 years. I traded in my Nissan Altima for a Nissan Rogue. Austin & Zach were great to deal with and Melissa made paperwork a breeze. Highly recommend!
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June 2023 by esperansa lugo
Very unorganized, we had one sales person greet us and walked us to some cars then I was handed off to another salesman. I also asked for my credit to be pulled strictly from two banks and the salesperson said that was doable however it was ran through 3 additional banks that I certainly did not consent to. I have emailed my sales person twice about the credit pulls with no response. When my fiancé took my car to get the car looked at for the warranty part he talked with the salesman and said he’ll bring it to the finance departments attention. Still no call back. It’s hard to get your credit halfway decent nowadays and for some company to be as careless and not try to fix their company carelessness really rubs you the wrong way. Then when asked if I was able to put anything down I said I would rather not but could do a little “if need be”. So once the contract was signed and I was waiting on the car to have its final detailing done to it, the finance person came out asking for the down payment. The down payment was a “if need be” signed by me on a piece of paper with the Salesman’s handwriting. We had to go back inside and the finance person had to call someone just so he could fix the “No down”. Somewhere the Salesman and the Finance person were not on the same page about not wanting to really put anything down. Not to mention that I asked to be contacted about the Extended Warranty (Zurich Shield) with a representative from Nissan of Dalton when she called, still no call back. Very unprofessional. I should have just stayed with the other Nissan Center that I originally was at. I really debated on posting this publicly because ratings and reviews nowadays are what companies request consumers to do. However, if those credit pulls harm my credit score and are on my credit report for 2 years and no one from the company seems to care then why should I help their reviews. Thank you.
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June 2023 by Angie Millsaps
I would 100% with no hesitation recommend Desmond Law! He is an absolute kind and caring person who will do everything he can to get you in a new vehicle! My first time here and I will definitely be back in the future!
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June 2023 by Daniel Carver (golfingdiesel)
Trevor, was amazing. I wanted to look at a Frontier Pro4X and he had the loaded one I wanted and ended up buying waiting up front when I arrived. He didn’t hesitate to grab another one though when I asked. He was great and let me check them both out side by side and answered every question I had. He and the rest of the team responded to my counter offer on my trade in and we sealed the deal on my loaded Pro4X in about 2 hours start to finish. The entire staff was wonderful and I feel like they really look to build a lifelong relationship with their customers.
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June 2023 by Cory Baldridge
Janet was amazing, great client service, communicated expectations appropriately, and gave recommendations confidently and made me feel confident/I trusted her advice. She made our experience great! In addition the waiting room was clean,comfortable, had snacks and water..enjoyable
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June 2023 by Wendell Pack
Done a good job and was helpful I getting my tire patched. Most helpful as I didn't know I had a nail in my tire. With our fast paced life stile we are forced to take part in, it is nice to know someone cares enough to point out a potential safety hazard so I can have it repaired. Thanks.
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May 2023 by Julio Dominguez
I recently purchased a Nissan Rogue from here and I must say, I was extremely impressed with their level of customer service. From the moment I walked in, I was greeted with a warm smile and the staff made me feel welcome and comfortable.The sales representative who helped me, James, was exceptional. He took the time to listen to my needs and preferences, and he provided me with a range of options that matched my requirements. He was knowledgeable and patient, and he went above and beyond to ensure that I was satisfied with my purchase.The finance team was also outstanding. They explained everything very clearly, and they were able to secure me an excellent rate on my financing and my trade in.They took the time to answer all of my questions and made sure that I understood everything before signing the paperwork.Overall, I had an amazing experience with Mtn view Nissan Dealership. The staff was professional, courteous, and knowledgeable, and they genuinely cared about my needs as a customer. I would highly recommend this dealership to anyone in the market for a new or used car. Thank you, Mtn view Nissan for your outstanding customer service!
