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October 2025 by Gus Karim
Good service
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September 2025 by Veronica Proctor
Friendly and helpful staff.
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August 2025 by wesley mahan
Need the walk in teller back
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July 2025 by Karen W
Optilink provides superb support for customers. My house had a massive power surge that wiped out all of the internet equipment. A technician was here within 30 minutes. He had the equipment needed on his truck and replaced everything. My service was restored right away. Thank you Optilink for great service.
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January 2025 by Chris Bishop
The staff are friendly and helpful! The have a great selection of channels and don't charge you an arm and a leg.
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July 2024 by Marlin Cathers
Expensive
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June 2024 by Damien
Awful, just awful. Worst ISP around. Random outages all the time and nothing is ever done about it.
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January 2024 by Karl Seidman
Again Friday night of a long holiday weekend and I cannot get Wifi service on my TV. Must be too many people using the internet. But nobody to remedy the situation.
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November 2023 by Roxanne Edmonds
I recently experienced internet connection issues and the technician, Chris, was dispatched to assist me. I was thoroughly impressed by the efficiency and proficiency with which Chris addressed the problem. He not only resolved the issue swiftly but also maintained a friendly and professional demeanor though out the serivce call.
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September 2023 by Wesley Burns
Never go late on a bill. They are the fastest disconnect in the USA. Will NOT work with a senior during a hardship so as far as I am concerned these people can go to hell.
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August 2023 by Deb Davis
We had a person come out to help with reconnecting internet. We are experienced with computer issues. The person who was sent out was condescending and treated the women like we are stupid. Very dissappointing to have this type of male going into homes to provide a service.
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August 2023 by Nick Warmack
I've had optilink since 2003, and they're 5 stars for anyone who CAN be made happy... I've also lived in 3+ different locations with optilink during that time and rate them 5 stars at every one...
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August 2023 by Fearluss
Website is trash...you can't even find where to pay your friggin bill...DONT MAKE IT HARD FOR ME TO GIVE YOU MY MONEY!
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June 2023 by Michael Pendley
Best and fastest customer service. Thank you so much, Kerri. She took the time out of her busy schedule to help us. I am amazed at how fast she had us back up and running. We thank you so much for helping us. You saved the day for sure.
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June 2023 by Eric Storey
Switched from Spectrum, hoping this would be faster internet. What a joke it’s super slow and always out. The tv is always searching for service you call them and you get nowhere except a message saying services out.
