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September 2023 by Erika Gonzalez (Queen Erika)
Nancy is so sweet and kind. She did an amazing job on my nails a few weeks ago and they still look amazing ? I got the acrylic gel done
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May 2023 by Jannet Martinez
Horrible experience I had a filler and three hours later the color was lifting I went back to have it fixed and the next day the same with other nails but now the acrylic has also lifted I will not go to this place again I do not recommend it and apart from the attitude that they give you, it seems that they are doing it for free?Service: Acrylic nails
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March 2023 by Michelle Quinn
What a horrible nail salon! This is the worst nail salon I have ever been to and will NEVER go back, which is ashamed because it's down the street from my house. They charged me a higher price that she told me from the beginning and no I did not add or change the service and some how she did my nails crooked and I had to go on vacation like that because I did not have time to go any where elseServices: Polish removal
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October 2022 by Andrea Cline
Great service and honest about the wait time and prices!!
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August 2022 by MiKayla H.
I went to Queen Nails for the first time yesterday because I was invited to go with friends. The wait wasn't very long, but I don't even mind waiting because I'm usually a walk in when I go and it's expected. An older lady did my toes and she was so sweet and she took her time. I could not have asked for a better person and she is the only reason I wouldn't leave 0 stars if it was an option. I'm not sure of his name but I'm assuming it's the same gentleman from the rest of these comments that I wish I'd read before I went there. He listened to music through his headphones the entire time, but that doesn't bother me. He jerked my hand any time he went to work on a different nail, despite my hand already being right there. Or if it wasn't right there, I was literally in the process of giving him the hand he needed. Then of course they hold your finger and move it however they need to to make sure they have done a good job but this man took it a step further and held my finger with his sharp fingernails digging into my skin instead of using the pads of his fingers. He then proceeded to file my nail prior to putting the dip on. I keep my nails short, but they happened to be shorter than usual this time. He never asked if I wanted tips, but im going to give him the benefit of the doubt and say I could have spoken up. He proceeded to file my already short nail down to the nail bed, and then continued to keep going until he was quite literally just filing my nail bed. Then he got out the dip color and proceeded to put at least 4 or 5 layers on and the max I have ever had is maybe 3. It was thick and it covered my fingers. He then gets out the drill to go over the dip powder, taking the time to go over my skin as well. He continued to drill into my skin until skin started coming up and I started to bleed, but then didn't even stop. Then he got out the pointier clippers to get my cuticles off, completely backward from any manicure I've ever had my entire life. He got my cuticles and that was fine. Then instead of taking some acetone to get the dip power off my skin, he proceeded to pull it off with those clippers. He was taking chunks of skin from my fingers and that's when I had enough and asked him to stop. He jerked my hand back and continued to keep going. At this point, he had already removed his headphones so I know he heard me. At another point in the horrific process, I jumped and pulled my hand back from pain and he grabbed my finger and turned it so I could look at it and he said "You're not bleeding" and continued. I tipped 20% because as someone who used to work in customer service, I always sympathize. But the fact that they allow him to continue to work there despite the fact that he hurts people is appalling. I will not ever go back there and I genuinely hope you read this comment before taking yourself there, especially if you have children.
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August 2022 by Adrinette shipper fanfiction
I went there and asked their pricing and they told me it was 45 so I went in but when the guy was doing my nails he cut me 4 times and his excuse was that my skin was too long how can my skin be too long!! He was also watching a spa video on YouTube while he was doing my nails he also buffed and filed my nails so aggressively do not go hereService: Acrylic nails
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September 2021 by Amanda Davis
I am very upset I was told 3 days in a row they were closed at 7 pm but the website states they are open until 7:30 pm. I am beginning to take that very personal. I work everyday so I can't get there until 7 pm and I have wasted my gas 3 days in a row trying to get a fill in with no luck. The worst part was there was 4 employee's working on 4 other customers but I was told they were closed because they had something to do . I guess loosing a customer is not important to them so I'll take my money elswhereServices: Pedicures
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August 2021 by April Elliott
Very nice people but the nails were not well done.
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August 2021 by Ashley Powell
They are top notch service, nails toes and brows?
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July 2021 by Debbie Manning
Nancy has done my nails twice. I have gotten gel nails. She leaves a wide gap between your nail and cuticle, both times. My nails look as though they have a weeks worth of growing just after she has done them. The male coworker is rude. He talks on his cell and stops working on your nails. He will stop and just leave go outside smoke etc. You make an appointment and wait forever to be waited on. I did not leave a tip this time due to the fact second time nails not completely filled in. When I go back will have them removed and not use them again. Also have heard from others they charge more on you card, if you don’t leave a tip. Will see, if they do,Services: Manicures
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July 2021 by Randy Downing
Actually I didn't go in here. Another google locator error. I was gonna go in and get my bird finger nails done and go visit Joe biden, but I'd end up being called a terrorist for flipping him off!
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June 2021 by Susan West
My mom's favorite place. Loves the people and she has beautiful nails hands and toes! Thank you Nancy and all the others at Queen Nails!
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June 2021 by Joy Smith
Very nice and did a great job.
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May 2021 by Dawn Bell
I have read many of the review and cumulative they are accurate. If you are visiting expecting high quality customer service you will be let down. They have no idea of having a sense of urgency. Their customer service falls far below expectations. I too have had the gentleman watching his phone while in between doing my nails. He has for up and went out for a smoke during the appointment. He will take calls doe long periods of time as well. They seem to. It care of you are there or not. I have heard them on the phone with people and they are beyond rude.The other side of this is that they do good work. They will shape and cut your nails how you want. I have never been cut when going to them and never an ingrown toenail or infection.So whereas the product they produce is acceptable the customer service is far lacking. If they could get that up to par they would have to send people away.
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May 2021 by Holly Franklin
I highly recommend Queen Nails and all the staff. I have been coming here for so long I cannot remember how long. Tim and Cindy are like family. All of the staff treats you well and the service is great. They really do your nails the way you want them. I am very picky about the shape and thickness of my nails and they get it spot on. I love this place. Very covid safe, too. Top notch. Queen nails has been showing an increase of men clients too which I think is great. Guys come on in. Men need pedicures and manicures too. Don't be embarrassed.