-
May 2024 by Suzanne Stanco-Hughes
Terrible customer service. Regions blocked my debit/ check card due to suspected fraud. It turned out that there was no fraud committed. While I appreciate Regions being proactive, but I was never notified that this action had been taken. A new card was issued 5 weeks ago and I still have not received it. I do understand that it would take a little longer than usual as I now live in the UK. When I called Regions to inform them that I still had not received the card, the bank representative suggested that I "ask someone from my family or a friend to borrow some money" until I receive my bank card in the mail. ARE YOU KIDDING ME?? So unprofessional. I shouldn't have to do that! Again, terrible customer service. I finally wrote a letter requesting that a portionmof my balance be transferred to my bank in the UK.
-
April 2024 by Mariam Shaheed
They were very helpful and answered all my questions. When I had a suspicious transaction they were quick to solve the problem.
-
January 2024 by Irvin villalobos
Waited over 20+ mins for cashier check, it’s unacceptable. Maybe the tellers need to be more experienced with their system or be more customer oriented. Seems like common occurrence at this branch.
-
July 2023 by Michael Pendley
Before I leave this review this has nothing to do with just the Dalton branch.So just beware if you have automated payments or just paying bills monthly online. the bank might not be actually making your payments even though it says processed on your online statement and they take your money out of your account. Just received a notice of nonpayment since March 1st. But all regions says we are sorry there is a new problem with bill pay and we don't know eta on when it will be fixed. We will call you back.
-
July 2023 by yairah yasmin
helpful and friendly ! have never had any problems with these folks !
-
June 2023 by Faith Hobgood
Deposited a check and was told funds would be available the next day. Turns out they put an 11 day hold on the check without informing me. Had I been told there would be that long of a hold placed I would have taken it somewhere and cashed it.
-
April 2023 by Patricia Morales
I have to check if it was only me having problems with this branch. I always have problems with this regions. I always do the same thing deposit a check to be available the same day. It’s a regions to regions deposit. They always mess it up. You guys are the reason I’m closing my regions account. It’s always something. And it’s not only me. You should really hear your customers. Worst bank ever
-
March 2023 by Alex Lua Lua
Very friendly and professional
-
February 2023 by Yohori Love Tay
This bank is really friendly but we have trouble all the time transferring have a few little issues every now and then
-
January 2023 by Danielle Schlisner
Last week I posted something out of anger. We didn’t get a check cash and I got max at the teller. She was just doing her job and wanted to say sorry and we love ? your bank and people. And anyone needing a great bank with great people need to go to this bank. Thank you regions!!!
-
November 2022 by Jeremy Davis
Not pleased, i have a pending charge on my account so I went to the bank to have it canceled before it goes through and to keep from over drafting my account. They guy told me they can’t do anything until it process then fails a clam against it on top of that wait 7 to 10 day before I can get my money back.
-
March 2021 by Dave Zajac
Very friendly, full service
-
October 2020 by Richard Denton
I wouldn't recommend this bank to anyone even if they offered a 1.000.00 ! Gift card
-
August 2020 by Chef Daddy
Fix your ATM
-
February 2019 by Jamie Haynes
Staff was very friendly and a pleasure to deal with
