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May 2024 by Amber Powell
Very helpful and didn't give me any problems about getting a new internet modem because the lighting fried the one I had. Only thing is my internet is running slow now so not sure if it's because of the storm we had or something else. May have to get them to come check it. But other that I never have any issues with the service. Been with this company for years.
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May 2024 by Brittany Moreno
Always losing wifi, some channels in bedroom don't work. Need a new remote and they claim they don't have one because the warehouse men have left.
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May 2024 by Scoota Watson
Prices go up & up.... I'll be switching...
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March 2024 by Joseph Mitchell
internet keeps going out and they know it…techs will tell you you need a new modern and kiebto your face worst internet connection experience ive ever had
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March 2024 by vitalthte
☹️
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February 2024 by Allison Currin
My husband and I went in to the Dalton, GA store today to switch our cell phone service to spectrum (we’ve been internet customers for a few years) and were very pleased w our experience! Thomas helped us, and he was very knowledgeable and personable. He made the process as smooth as possible. Thank you, Thomas! You’re great!
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February 2024 by Brad Townsend
Cellphone ser service sucks metro way better for me..
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January 2024 by Kaylee Basye
Never use spectrum services, they sign you up with a “deal” and encourage you to auto pay so that they can sneakily raise your rates without you realizing you are paying double the agreed monthly rate.
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January 2024 by A. S.
?Terrible service and Spectrum has the worst, most rude and pushy door-to-door sales people. The salesman refused to get off my porch even after being asked leave and remove himself several times. They have harassed my daughter previously by beating on the door over and over, even after she asked them to go away. They literally stood, yelling through my front door, refusing to leave, and trying to coerce her to open it after I directed her not to. She's a minor with a very distinct kid voice and told them her mom told her no several times. ? That's dangerous and garbage behavior from Spectrum employees.
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December 2023 by Shannon Tuck
Very helpful and good service
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November 2023 by Nesrine Nina
They have no credibility. They use fraud with customers to sell their services. There is no credibility at all.
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November 2023 by Terrell Dyer
They offered us a fantastic deal,Unfortunately , the service is awful. The internet kept going out. So we called and cancelled on 9/21/23 of this year.They called us in November stating we still owed them money after we called and cancelled. Save your time and money, DO NOT use them
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November 2023 by Randy Watkins
They work extremely hard at selling you a phone, but cannot help with customer service. Seems like they are passing the buck to Google without good explanation.
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November 2023 by Zachary Campbell
The lady helping me was very nice and aware of my needs.
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October 2023 by robin williams
I'm looking for a spectrum store in Chattanooga