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July 2023 by Google user
The 5 star review goes to the store, T-Mobile as a company are advertising much they are not actually offering. The signal outside cities or inside big busy buildings may be weak, and their \\\"no increase\\\" prices are subject to fees. I have only visited once this particular store. The service I got from Paula was effective, provided in a friendly and polite manner. She was very knowledgeable and helpful.
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June 2023 by john clinton
They changed the "Plan".Tried to add a line and purchase another phone. Neither worked out. The cost for an additional line doubled and they were out of most phones I wanted. Why bother with having a brick & mortar store if you raise prices and offer zero service except to tell you "we're out" and your contract will double in price....
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June 2023 by J. Jenkins
Friendly service and they knew what they were doing big help to me.
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June 2023 by James Hoster
I would like to express how grateful I am to the well informed staff at this location for patiently guiding us thru a difficult transition with iPhones.
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April 2023 by Sergio Guzman
Great place! Brandon answered Every question we had and we were helped perfectly with our switch over to t-mobile!
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March 2023 by Jacob Hughes
The manager and Brandon were absolutely amazing. Never seen two colleagues in sync with one another. I was in utter disbelief with what T-Mobile’s website representatives did to me but these two people managed to turn me into a proud customer.
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March 2023 by Lisa Harvey
Best place to get your phone. Temu was amazing he went over and beyond to help me.
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September 2022 by Joshua's Stuff!
These employees are excellent, honest, and very professional, and they did a great job making sure that I got the perfect phone I needed! I ended up going with a Samsung Galaxy S22, since I was getting tired of Apple's ecosystem. I've been really loving this phone so far! I'm into photography, and let me tell you this camera is amazing! I ended up transferring my current number from Total Wireless, which was a pain in the behind since they don't immediately give you a transfer code, which means T-Mobile can't get the okay to use that number since it's locked down. But everything was figured out, and these people did a great job! If you want a new phone and plan, I highly recommend going here. They have really good deals on Samsung phones right now.
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August 2022 by J Morgan
Cavin and Monique amazing, professional, and friendly THANK YOU T-MOBILE
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July 2022 by im a human
The whole team is amazing. They made us feel right at home. Melanie helped me pick out the perfect plan for my budget. If you arent a customer of this store, you are missing out! Thanks Melanie and Lili!
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July 2022 by Thomas Farrell
Lily helped us get our home internet service today and it was the best experience I’ve ever had at T-Mobile. Management, give Lily a raise… she most definitely deserves it!
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July 2022 by I cant think Of a username
Great customer service! Ask for Melanie! She is the best. Thank you Melanie for helping me choose the perfect phone for me!
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July 2022 by Kimberly Hall
If I could rate 0 stars I would. This was by far the worst customer service I have ever experienced resulting in me flat out switching to a different carrier. I will never be back.
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July 2022 by Felecia Shepard
Carlos is wonderful and extremely helpful. This has been a wonderful experience. He's a 10
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June 2022 by Sara H
They workers are very helpful. And Lily was so nice. I have a very nice experience with the group of people that work in this store!
