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June 2024 by H P
Have been with this bank since before it was Wachovia. They're now charging $15/month for a checking account if you don't carry a $7500 monthly balance on your accounts... so they're charging the people who can least afford it. They've refused multiple times over the years to lower the interest rate on my credit card which is ridiculously high (almost 30%) even though I have really good credit. They're a predatory institution that cares nothing about your financial well-being unless you have a lot of money. I'm switching to our local credit union, which has offered me a card that more than halved my interest rate, with no annual fee for checking. If your bank treats you like this even though you've been with them for decades, maybe you should consider switching too.
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April 2024 by Dave Zajac
Great people for all of your financial needs.
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February 2024 by Josué Díaz
I opened my first USA banking account with them. Very polite and educated. Answered all of my questions patiently. I did not make an appointment beforehand and was attended without any problem.
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January 2024 by Gwen Mantooth
One of the worst WF I have ever been in. Five employees in the building. Two were doing who knows what, one taking care of people who need to see a banker, one at the drive through and one at the counter. 6 people in front of me when I come in. Three people waiting for a banker and two more walker in to see teller. Not one person says I'm sorry for your very long wait and the teller let a Spanish speaking customer come to the front of the line and get service. Really? Finally the teller at the window comes over getsy deposit. I never sign the back of my check I only write For Deposit Only. I bank with WF and have for years. This teller wants me to sign I ask why. I need your signature to deposit. I don't normally do it at the WF why now? They are NEVER consistent from I despise WF and your customer service sucks. Was in the WF for 30 mins. Do better.
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October 2023 by adrian braden
They are always nice and helpful.
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September 2023 by Hunter Robertson
I would never go to this bank and if you need help dont go to blakely cook shes is very unprofessional doesnt want to do her job then tell you that it would be 2 hours to talk to somebody else when the lobby is dead i would recommend banking with someone else and save your time
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September 2023 by Angie Beltran
They were very rude about opening a account with them and they argue about the time i came in please show better customer service and attitude
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August 2023 by Chyenne
I went in to deposit a check. My account shows as my first name. I go by my middle name. So the name on the check was in my middle name. They said my middle name was no where on the account. Even with my ID and all the right stuff they kept telling me because of the name it would probably bounce. So I took the check, went to the one on Cleveland Hwy. no problem. Even told me that it clearly states “aka ‘middle name’”. I will defiantly make the one on Cleveland Hwy my go to branch now.
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August 2023 by ChyHeat986
I went in to deposit a check. My account shows as my first name. I go by my middle name. So the name on the check was in my middle name. They said my middle name was no where on the account. Even with my ID and all the right stuff they kept telling me because of the name it would probably bounce. So I took the check, went to the one on Cleveland Hwy. no problem. Even told me that it clearly states “aka ‘middle name’”. I will defiantly make the one on Cleveland Hwy my go to branch now.
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August 2023 by Rea Vela
Opened an account today and was helped by Ana. Very Efficient service great experience!
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May 2023 by Jeff Collins
Can't get nobody to answer the phone
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February 2023 by Joel King
Had an amazing experience at this branch today. Took my daughter to open her first account and Brittani Jo, our banker, went above and beyond to assist with setting up her account and making it a special experience for her. It really made me feel good about doing business with WF.
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February 2023 by landon eaton
The best.
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January 2023 by Mayra Arredondo
Their customer service is 10/10 with out a doubt !!
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November 2022 by keyur Desai
Went for notarized
