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December 2023 by daphne
I like the sale and the merchandise quality but when it comes to customer service I will be brutally honest; The customer service sucks in the store. Associates are friendly but when it comes to taking the job seriously I guess they cannot do that. Today I wanted a bag on hold for my prom and that was the last one. Very annoying, they put it back. Luckily it didn’t sell but it could’ve been even though I confirmed with them that I will be there before closing and purchase the bag. They knew the bag was on hold too because when I entered the store they straight up told me the bag that I put it on hold was put back in its place. I talked with another employee to make sure they do holds. As I said the employees are friendly, they are sweet as their own but when it comes to working they’re very poor about it. I do know every single store has their own policy but you would know how to put something on hold if it’s the policy, just basic human knowledge.
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September 2023 by Alex Gwen
Staff seems miserable. No one smiles. They told me that they have to follow everyone and anyone around. The store profiles from the second you walk in.
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August 2023 by Ram V
The tall white lady in the store is so racist. She just denied giving an extra bag as they put everything in one big bag which is heavy to carry and might break till I get to the car. I have returned all the purchase and came back. Also, their service and price tags are misplaced which is hard to understand the exact price. Good luck with their service.
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June 2023 by Beautifulkay Kayy
Very racist the black man in there told the yt lady in there to follow me and my mom around while there were plenty of other people in there
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December 2022 by Patricia Mejia
I love the jeans from this brand,but the store itself always has 90% of the exact same things year after year and the customer service is not the best.
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December 2022 by Stella Kim
So many things and clothings. Very young people oriented store and clerks were nice.
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May 2022 by Angelia Bowdre
Wonderful location! I was on vacation in Alpharetta, GA and decided to go to Dawsonville the PREMUIM outlet stores. It's only about 30 to 35 mins from Alpharetta. Of course, I shopped at quite a few stores, but had to dip into the Guess Factory store! As usual, I got some great deals! The store was very organized and customer service was great! If you are ever in the area, do stop by! ????
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May 2022 by Bianca Modo: Brand Strategy Atlanta
I got some great deals here!! I got about $500 worth of clothes for $122. Their clearance section had some great pieces.
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April 2022 by Subbash Patel
Great outlet store.
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December 2021 by Sandeep Mittal
Nice collection
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April 2021 by Prisha Patel
Always get something new ❤️
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February 2021 by Danny Kabuya Mulamba
Dedicated assistants...just great
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January 2021 by C Staples
Great quality of clothes
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January 2020 by J. Vincent Brown
Love the watches
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January 2020 by Luis Norato
Completely Love this Store. I bought so much stuff. I went on Christmas Eve and the you cant beat the prices I got! Literally paid 5$ for shirts!! I wish I lived closer so I could go more often. But the drive will definatly be worth it!
