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February 2024 by Wyatt Cunningham
The sales department was amazing ben went above and beyond to help me out. The Service department on the other hand what a joke. I bought my car with 38 miles on it at 600 Mi the lower end of the motor started making noise I called to make an appointment and request a loaner vehicle they told me no problem come on in I call the morning of the appointment no loaner vehicles available. They told they would give me a call when one was available 3 weeks go by no call so I called back in with now 1,100 miles on the car noise from the motor happing more often was told they would give me a call back as soon as they had a loaner car. 2 weeks more now 1,800 miles still no loaner vehicle now getting notifications on my Chevy app telling me I have several problems including engine and transmission saying i need to make service appointment at this point I guess I'm going to let it go until the motor blows
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December 2023 by Cam A.
PLACE LET SOMEONE ELSE TAKE MY CAR OFF THE LOT Came in and described what all needs to be worked on and left but All it takes is for someone else to order a tow truck, Call in and say "the owner said we can take it" and this idiot service writer Casey will give em the keys no questions asked and doesn't even think its a good idea to let you the owner know about it
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November 2023 by Lisa Long
Just had my car serviced at John Megel they were super friendly and fast..
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November 2023 by Brad Swims
Cole and Fran went above and beyond to take care of my truck! They exceeded my expectations and I am thankful for a great team at John Megel Service.
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September 2023 by Annette Gustafson
All my experiences with this service center have been outstanding. When they detected a problem they determined it was from a recall and the service was free. Bought my last two trucks from them. Can't say enough good things about all my dealings with these folks!
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July 2023 by Vicki Shivers
Took my husband's truck in and received great service. So much better than the Ford dealership down the road that I have to deal with. ? Kinda jealous ?
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July 2023 by roy mccarty
Needed parts for my 2020 gmc they had everything I needed and the service was out of this world. Excellent group of people thanks guys
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June 2023 by Tom Temofonte
My sister in law just bought her 6th car from here. The whole family has cars from this dealership. This company must be valuing customer service over profits. A rare find. I think I'll put them on my short list of go to's for a car. Good prices, too.
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April 2023 by Elizabeth
My parts order was ready for pickup on time and everything was correct
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March 2023 by Chris Swan
Another great dealership nice atmosphere a polite courtious informative staff and that's what makes a great dealership.its easy to see why when it comes to buying a new car JOHN MEGEL would be the first stop. A great place and parts dept.update at John Hegel still the best chevy dealership around.
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February 2023 by Greg R.
Had a great dealership experience!! Thanks Zach Smith for a wonderful experience! Ended up with a great deal on a gorgeous suburban!!
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August 2022 by michael akins
Very friendly and helpful service department.
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July 2022 by Judy Kilgore
Love my new car .Great service
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June 2022 by Billy B.
I worked with Hunter Norton to find a new Silverado. He was very responsive (long distance deal via email/phone). The dealer is focused on their customers and providing long term value by resisting the urge to add addendums above MSRP on new trucks. Unfortunately, he didn't have any trucks that met my needs at the time and I found one at another dealer with a similar customer-centric sales strategy, but I wouldn't have hesitated to buy from Hunter at John Megel had they had a truck.
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May 2022 by Becky J.
Ryan in the service department was extremely helpful. I brought in my hybrid, Chevy Volt, for repair. Ryan offers professional, friendly service with a smile; & is an asset to the department. If in the future, my car needs repair, I will ask for Ryan. (Whatever he's making, he deserves a raise.)
