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October 2023 by casey shelton
I really appreciate the ladies getting me in yesterday on such a short notice but I showed the lady a picture of what I wanted and it turned out so horrible and way to short. It is nothing like what was shown and I talked to my regular stylist and they said it's so short there is nothing they can do other than shave it. I guess a baseball hat it is for a little while.Edit to respond to the below answer from them: The only reason you have before and after pictures is because I sent them to you yesterday. I do know how to style short hair and have been doing it for years but she cut my hair way to short and you guys know it. That's why yall haven't responded to my last text. It's not my fault you're stylist can't cut someone's hair to what the customer prefers and can't get the haircut to be even she never once asked me if it was to short or do I want her to take more off. It seems that customers need to be aware that you get what you get here and it's not yalls fault if it turns out bad. It's a shame you can't take responsibility for being a horrible salon.
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August 2023 by Kim Kanefke
Raquel and the ladies took great care of me. There was a lot to be done as my hair was a mess and she patiently worked with me. She listened to my concerns and came up with a plan to address them all. I left with a beautiful new color and highlights as well as a great cut and style! I feel like a new woman and have gotten tons of compliments. The salon is clean and well stocked. The other stylists were friendly as well. The pricing was fair and reasonable as well
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July 2023 by Kim Eberly
Finally! A curly girl at Refuge for curly girl cuts! Go see Raquel if you have curly hair and need a good curly cut. So thankful to have found her!!! Client for life.Service: Haircut
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May 2023 by Kym Houston
My son and I both went for haircuts... very pleased... pleasant atmosphere... kinda a hidden jewel... definitely check it out... we both will definitely go back...
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March 2023 by Wendi Jones
So glad to have found Raquel who knows how to cut my curly hair!! She takes her time and gets it right! No more bad haircuts!! She does an amazing job, and she is very friendly and personable too!! Refuge is a nice salon with friendly people and good prices.Services: Haircut
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November 2022 by randy m
This place is the best! Great family feel with a touch of class. Very friendly staff always aiming to make folks look amazing.Services: Hair coloring
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October 2022 by Darla Codling
Super disappointed. Went in w a pic of colorand cut.Pit the door $300 and NOT at all close.Services: Haircut
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October 2022 by Debra Rose
Savannah highlighted, cut and styled my hair just exactly how I wanted it. She listened intently and took her time to ensure I was pleased with the outcome. I will definitely be going back! Everyone at Refuge was very nice!Services: Hairstyling
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October 2022 by Mary B
Absolutely loved it. My first time with Heather. She did a fantastic job. The salon is so relaxing and welcoming. I feel blessed to have found this salon.
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July 2022 by Kallysta Kent
I have been a long time client of Heather’s at Refuge Hair Salon and have always been happy with my highlights. Starting several months ago she had to cancel on me 2 times in a row, which was annoying but I understood things happen. She offered to comp me my next hair appt. Visit to make up for it if I rescheduled with her. She was not available to do a service anytime soon, so I booked my highlights to be done with another stylist who saw me right away. ( my roots couldn't wait any longer), I did make my next highlights Appt. With Heather, (since she was the stylist I preferred for years). Remembering what she had mentioned about a complimentary service, I thought it wouldn’t hurt to ask if that still stands. So the day of my appt. I called the salon about an hour before my appt. to see if she was still waving the service. She said no since I saw someone else the last time I came in. Ok, but I hadn’t seen her at all since she canceled on me twice I thought. But I said ok anyway I’ll pay then, I need my hair done. I thought no prob. I’m getting ready for an event the next day I’m going to. I wasn’t giving her attitude of any kind. So, a minute after we got off the phone the front desk girl called me back and said Heather needs to cancel my appt. And If I wanted to see ANOTHER stylist NEXT WEEK she could book that appt. For me?! WTH?? I was so taken back! My hair appt. Was supposed to be in less then an hour and she canceled again for the 3rd time in a row! I am NOT a hard to please client and seriously couldn’t believe I was being treated like this! I thought it was the most disrespectful and hurtful customer service EVER! Guess she took offense to me even asking about something she offered to me. I had no problem paying her for the service but now she wants to just dismiss me with no other effort of communication to me! So now I’m stuck with bad hair for my event and no sympathy towards me or the several cancellations she did on me! WILL NEVER STEP FOOT IN THIS HORRIBLE PLACE AGAIN IF THIS IS HOW THEY TREAT LONG TIME CLIENTS AND WILL NEVER RECOMMEND THEM TO ANYONE!!!!! On to a better place to get my hair done!Service: Hair coloring
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March 2022 by beth freeman
I finally caved and took some time for myself and got a hair appointment. Savannah was amazing! She took my lifeless hair and brought it back to vibrant and beautiful! I highly recommend any of these girls for an amazing new look. ? thank you Savannah! I will definitely be back!Services: Hairstyling
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January 2022 by Allie Dean
I came in for a haircut and Heather was so kind and gave me exactly what I asked for! Highly recommend her, and the salon was clean and cozy and comfortable!Service: Haircut
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December 2021 by Nancy Rangel
Recently moved to Dahlonega and had trouble finding a salon that would fit me in soon for a much needed cut! I got my hair cut by Christy who is so sweet. She really listened to what I wanted and did a great job.Amber colored my hair this past weekend and I loved how it turned out. The service was great. She was so funny and kind!The receptionist is always so sweet, too!!I've had to cancel my color and they accommodated me quickly.Their prices are very fair and they do quality work. Highly recommend this salon.Services: Haircut
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November 2021 by Peggy Chester Christmas
Best stylist around! Awesome with cuts and color! They never disappoint!
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October 2021 by Yuri S
Heather did an amazing job on my hair and the salon is so cute and clean! Great prices and good vibes all around. Highly recommended ?Services: Hair coloring
