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February 2024 by kp patel
Really upset with lady speaking lies I have commerical account set up and lady at sherwin Williams store not sure of her name she specifically told me by looking up into my account that I get 25% discount on my account later today in store she lied and tells me that She never told me anything like that. She tells me that it is already setup by your Rep in our system. You will have to check with him. They did honor after me producing recepit 25% off from last time i bought paint gave the credit back. However, with this kind of attitude and lies can't fool customer. OMAR STORE MANAGER WAS nice enough to explain.
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October 2023 by Susan Linck
Went in to buy samples. I was the only customer but the entire staff was in a back room and ignored me. Finally one of them looked over and I said " can I buy these?" The guy literally said " were busy" I said what kind of customer service is that? He said "were discussing something, why don't you go home?" I swear I almost fell over! All the employees laughed! I called him a name and they laughed again so I threw the sa.ples on the floor and left. Not one of the emoyees did the right thing.....until I was humiliated entirely no one came up to do their job and ring me out. Abhorrent behavior and a disgrace to the owner.
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September 2023 by Verron
The staff at the store was very friendly and supportive. There was a problem and they went above and beyond to remedy it. Way to go!
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April 2023 by Lori Faulkner
This store was great! The staff was very helpful and knowledgeable. I will definitely be returning to get more paint!
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December 2022 by Jon Bailey
Honest and very helpful staff. Made buying paint very easy, didn't have to question what I was buying. My go to place now.
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September 2022 by Cheryl Johnson
My daughter and I were in Dawsonville going to the Outlets and stopped at Sherwin Williams to see paint samples. We were pleasantly surprised to find the actual " peel and stick" samples available to purchase in almost every color we needed. The lady working there made our experience very enjoyable. She was very knowledgeable and had a great sense of humor. Wish I had her name, she made our day.
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August 2022 by Alex Robinson
I've been blown away by the customer service at this location. In-particular Ms. Wendy and then a young girl with short hair(Sorry I forgot your name). Wendy has seriously gone above and beyond while having such a very good energy about her.Last year I started a pressure washing business that also offers painting/staining. We haven't focused much on the painting and that's mostly due to lack of experience and knowledge.Well, just recently I picked up a big stain job and decided to use your super deck product. That decision has become a blessing because it lead me to this store which is where I was helped by your two awesome employees. Wendy helped me get set-up with a pro account and made sure I had the contact info for the rep who I'd be able to contact when I have questions and need some help. The rep has already reached out to me and I plan on calling him back. Can't tell you how much more confident I feel knowing that there is a knowledgeable person who is there to help when needed. I now plan to start marketing more for painting.The last thing I'll mention is that today I showed up 10 minutes before close to get some stain mixed up.Wendy immediately starts helping and doing so with a friendly attitude and a smile on her face.That is the kind of service that builds a loyal lifelong customer. Over the past year I've used all different brands of stain trying to figure out which one's the best. I can honestly say that at this point I'm done trying out other products. Sherwin-Williams is the product my company will be using from now on!Thank you Wendy!
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January 2022 by Brensdaman 92
The staff here is very knowledgeable and can answer questions you have about paint and supplies. SW has a variety of product selections to meet your needs. Nothing comes close to SW quality!
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October 2021 by Sandra Williams
It was hard to get the paint type I need for touching on the outside of my house. Had to go from Dawsonville to jasper ?I live in Dahlonega. First part of the week he said it would be Thursday, yes they had it but it was 5 gallons ?
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September 2021 by Charlotte Seville
Excellent place and people with whom to do business. Very helpful. I recommend them to everyone I work with.
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August 2021 by Barbara M Sterling
Great folks to work with - very knowledgeable and friendly.
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July 2021 by Todd Smith
Great help picking the right paint for the job!
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July 2021 by Tyler Barnes
These people are fantastic, pure and simple. Been going to this location for several years to get paint for my small retail business, and even outside the top notch quality of the paint, every employee I've ever dealt with there has been super helpful and friendly. Thank you for being a go to spot through the last few years. Keep it up!
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July 2021 by Roland Gaasch
Beery good service !!
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May 2021 by Eve Simpson
The staff was friendly and efficient! Great quality paint!